I just used Dell's firmware update tool to upload a recommended firmware update. The status window in the printer now says "Warming up Please wait" and has said that for the past hour. I was connected through the network card and did not unplug anything or turn anything off. Any ideas?
I have also this problem. According to Dell support it is because I didnt download firmware Dell1235cn_v1.70.01.14_EC7.hd before I downloaded firmware DELL1235CN_A05_v1.70.01.15.hd I was told to update via USB memory stick but I have not gotten it to work. According to Dell support the Printer is now not longer working and I need to buy a new one.
OK...LOL...now it goes as far as rebooting itself, but right after that, it goes back to "warming up...please wait" mode...maybe if I keep doing this it'll eventually work?
Finally! What finally worked was going back to the earliest firmware release I could find and using the above instructions, after completely uninstalling everything from my machine and completely starting fresh. Worked like a charm. Thanks!
I did all of this, except it never says deleting addresses or loading addresses, it just says receiving and tells me a bunch of numbers on the screen then it says image error reset printer
Oh man -- thanks to everyone above. The yahoos at tech support had me ready to spend another $300 on a brand new printer. After getting the fatal "Warming up...please wait" clicking sound I did the usbprns2.exe trick and went back to A03. Then went up to A04, then A05. I also completely uninstalled the printer and all software, then reinstalled from CD. I mainly did the last part because of a "Unavailable" message when trying to scan to PC, which is what started this whole mess. Now everything is A-ok, but what a fiasco! You would think support would know about this and offer more than "buy a new printer." What a rip-off!
Horbedarn
6 Posts
1093
0
Posted January 20th, 2011 11:00
I am having the same issue. Anyone have any thoughts other than spending money?