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PI_Girl_FL
7 Posts
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April 3rd, 2009 13:00
Dell Printer 942
Hey rick-
Here is new post.
A friend gave me an updated version of a dell printer/fax/scanner and copier. It is a Dell 942. I am unfortunatley operating in Vista (swear, this have given me more problems that any computer issue since 1995!) Anyhow, would you so kindly help me instal it properly as you did the Dell 922? I did try to instal but of course got an error message so from start to finish of removing what I tried to install and everything....directions please=)
corvettecrzy
3 Posts
250
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Posted April 3rd, 2009 16:00
It seems we have the same problem.....I got the drivers to load but not the all in one center. I also have Vista
Pl_Girl_FL,
Here are the instructions. You can skip the Windows Updates and .net framework, since you already did this.Let me know what happens.
Please try re-installing the printer this way and then tell us what happens. Please make sure your computer has all the Windows Updates, especially .net framework, which is needed to run many applications. Also make sure you have the latest Java.
Disconnect your printer.
Download and run this patch to completely remove the printer from your computer. Run the patch(a MUST on Vista machines) until it prompts you to restart your computer. (You may have to right click on the patch, left click run as administrator)
Restart your computer.
Download the proper drivers.
Install the proper drivers. You'll be prompted when to connect the printer(powered on)
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
Pl_Girl_FL,
I forgot to mention, that the patch is different for each printer, so you'll have to remember that. I would put the 922 printer items in a seperate folder, with what they are, so you don't get everything confused.
To run the 942 patch, rught click on it and left click run as administrator. Run it until you get prompted to restart your computer.
Rick
corvettecrzy
3 Posts
250
0
Posted April 13th, 2009 16:00
Rick,
I tried everything you said but it still doesn't load the all in one center/scaner. I will try and do it again tonight and will post the results. Thanks. It does load the print drivers and the solution center but thats all.
PI_Girl_FL
7 Posts
250
0
Posted April 3rd, 2009 16:00
Vista has been a complete nightmare for me. Rick will help when he gets on to post....