UNSOLVED

desSoutherland

updated

6 years ago

0

880

August 12th, 2020 08:00

Print Server Issue

I am working at a school where we use a server to connect all of our printers. One laptop is not printing to the correct printer. Each printer is given a name corresponding to the classroom number. This one is ***211. When I select it, it prints to the classroom next door. When I select the classroom next door, it still prints to that printer, so I know they aren't switched. I printed the network settings for the printer and the IP address is correctly connected to the laptop. Everything in the report looks correct. I don't know what is happening!

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    724

    0

    Posted August 13th, 2020 02:00

    We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • 659

    0

    Posted September 7th, 2020 02:00

    Try printing from another computer. If this is successful, then there is a problem with your computer configuration, not the print server. Consult the computer and operating system documentation. Turn off the print server, then turn it on.

    Best Regards:

  • brent11K

    6 Posts

    618

    0

    Posted September 14th, 2020 13:00

    I've been facing almost the same issue recently ...

  • brent11K

    6 Posts

    581

    0

    Posted September 18th, 2020 04:00

    I truly don't know why, but sometimes it appears because of labels I'm trying to print. When I've recently got new blank matte labels for Epson TM-C3500 4″ x 6″ from this tm-c3500 labels website, this technical issues have been gone. How is that possible, that printer reacts on different labels or paper with different results?