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BlueInSD

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16 years ago

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BlueInSD

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March 3rd, 2011 21:00

Procedure for returning defective Dell cartridges for replacement/refund

Can someone tell me the procedure for returning for credit defective Dell Cartridges?  I have two black series 7 cartridges which I purchased in separate buys which both are defective (different problems).

  • S

    shesagordie

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    Posted March 3rd, 2011 21:00

     BlueInSD

    The best section to post this in, is the Peripherals/Printers forum HERE, this is for Desktop Hardware.

    Try contacting Customer Service HERE about the returns.

    Bev.

  • B

    BlueInSD

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    Posted March 4th, 2011 10:00

    Thanks for the feedback.  I called Customer Support (800-624-9897) and they were extremely helpful in processing no-charge replacements for the 2 bad cartridges.

  • P

    PudgyOne

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    Posted March 4th, 2011 10:00

     BlueInSD,

     

    Contact the place of purchase for a replacement.

     

     

    Rick

  • S

    shesagordie

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    Posted March 4th, 2011 11:00

     BlueInSD

    Pleased to hear the issue is resolved. 

    Bev.

     

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