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Spooler keeps stopping immediately after starting it
I can't print anything due to the fact that my print spooler has a mind of it's own. Here's the issue:
A few weeks ago I was running Windows Vista 32-bit and when I tried to print something, it wouldn't print. (I have a Dell Photo 966 Printer, connected by USB cable, and a Dell XPS system.) I deleted it from the print queue and tried again, no luck. I shut off the printer, restarted the computer, and tried again, and it printed. This happened twice within a week or so, and both times restarting the printer and the computer worked and the job printed. I didn't think much else about it until....
I purchased the Windows 7 upgrade and installed it last week. Since then, nothing prints and restarting does not work. I ran the troubleshooter, which said to restart the spool service. I did that (administrative tools, print service, right click and start spooler). Didn't work. I checked the forum and after doing some reading, decided that I needed to update the driver. So I tried to uninstall the printer. I couldn't uninstall it! I tried and got a weird %buildtemplateerror% message - or something like that. So I tried a manual uninstall. No luck, as the link on which I was to click (I don't remember now, device I think) didn't exist when I right clicked on the printer in Devices in Control Panel. So....
Again I checked here and read a similar message, an answer to which suggested that I download a patch to remove the printer from my system. I did that. Then I downloaded and installed the Windows 7 driver (checking compatibility to Windows Vista SP2) according to the directions. The software for the printer is now installed, and things would seem to be working ok - except that when I was at the end of the installation and it asked me to print a test page, I tried and got a "could not print" message. The job showed in the print queue, which wasn't happening before, but still nothing prints.
I checked administrative tools, services, print service, and sure enough, the spooler had stopped. I manually started it, then closed the window. Opened the window again just to verify that it had started, and it had stopped again! As soon as I start it, it stops. What can I do to correct this situation?
I thought about just removing the printer and buying a new one, but I'm afraid that I would have the same problem, so I just don't know what to do. Please help!
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