KN0621,

Since you removed values in the registry, the ONLY way to put those values back is to use System Restore. Take it back to the day before you ran the registry cleaner. I can give you instructions on getting the printer back but they may or may not work until you use System Restore.

Rick

Tried to go back and do system restore.  The only problem is, I need to go back to before March 22 and it won't let me click on it because it's not a bolded date.  Is there a way around this?

Thanks.  Will get back with you to check on the status.  Will registry cleaner do this every time it's ran or is there a way to uncheck the values?

KN0621,

I see you learned a lesson on registry cleaners. Some people use CCleaner to clean out files from their computers and they also use the registry cleaner. I try to stay away from registry cleaners as you can see what they do. I actually use one occasionally but it doesn't hurt to have the values there unless you have problems installing the program again. I will give you instructions to re-install the 922 printer but if you have any more issues with items, please post back as we can give instructions on putting your computer back to the day you get it. You'll need to make copies of files and folders that you cannot afford to lose.

Please follow the instructions below and the printer should install for you. Please make sure you have all Windows Updates, especially .net framework, (needed to run many applications) and the latest Java.

Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.

Restart your computer.

Download the proper drivers

XP Drivers

Vista 32-bit Drivers

Vista 64-bit Drivers

All other drivers

Install the proper drivers. You'll be prompted when to connect your printer.

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.

Let me know what happens.

Rick