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lasankofa

updated

18 years ago

L

lasankofa

2 Posts

0

2554

October 26th, 2008 17:00

Why can't I delete a document?

I have a pending document on my printer queue, and no matter what I try, I can't delete it.  I have tried cancelling, deleting, restarting my computer, waiting (it's been a couple of months), and uninstalling (ironically, I can't uninstall with a pending document), etc. 

 

The problem with this un-deletable document is that I can't print anything else until that document is deleted.  Does anyone know how to cancel this document?  Any help would be greatly appreciated!

 

 

  • PudgyOne

    11 Legend

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    30315 Posts

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    106638 Points

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    Posted October 26th, 2008 19:00

    Try this

     

    Open notepad

     

    Copy and paste this into notepad


    net stop spooler
    del %systemroot%\system32\spool\printers\*.shd
    del %systemroot%\system32\spool\printers\*.spl
    net start spooler

    Save as DeletePrintJobs.cmd


    Now double click on it.

     

    What happens?

  • lasankofa

    2 Posts

    116

    0

    Posted October 26th, 2008 21:00

    Magic...Thank you so much!