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Dell backup taking forever
I honestly hate the software but since I've purchased it, I tend to use it once a month. I tried last month on a week day but it made my system unusable. I stopped it mid way and went about doing my work.
Today being a saturday, I started at 10AM to do only a system backup. No data backups. Its been going on for 7 hours. My windows partition is only about 80GB. If I had to manually copy the entire disk to my external drive, I could've done it about 6 times so far.
The external drive has about 500GB of free space.
To make sure that I'm not disturbing the system backup, I'm not even touching the mouse thinking to ensure that the backup software knows that its got the system to itself.
Can this piece of software do even one thing properly? I need no fancy UI & stuff. Just get the functionality working without failure and get it done fast.
My entire weekend is wasted as I believed that dell knows how to to do things properly on their own laptop.
Is there anything in settings/options that can be tweaked to do a backup in about an hour?
Help Please
I used Dell's Backup and Recovery software to restore my computer. I chose the option to back up my personal files to an external USB hard drive. How do I recover those files? When I chose the option to restore personal data and click on the browse button, I get the message that no backup archive is found.
Actually if I force the application to shutdown after 10 or 11 hours, there is no change in the used space on the external hard disk (backup location). Instead , the next time I start my computer, dell backup ad recovery pops up after the login screen but before the desktop loads, saying: 'Installing Dell backup and Recovery' and 'Encrypting recovered files'.
Did this software go through any kind of quality testing? I haven't been able to use this even once in the 6 months since I purchased it. Useless.
I've just upgraded to Windows 10. After updating Dell Backup and Recovery, I tried creating a system backup. At first it simply would not detect the hard disk or tell me 'this media cannot be used with this device' (or something like that). It also hung while creating a Factory restore image.
The trick to make it work is to make sure that no Windows Media Player or Windows Explorer windows are open. This way I managed to create a recovery image to my external hard drive. At this point the occupied space on my hard disk was 12.2GB
Then I created a system backup. Now the hard disk usage is 13GB. I'm not sure WHAT it actually backed up. Sure it didn't throw an error or freeze up, but there is NO WAY it could have backed up all my data in such little space.
Seems this software really is useless.
Seriously guys???? And some of you actually paid for this mess!!!! I'm getting annoyed just trying to get this STUPID app. to install. I'm actually about to stop the installation. Especially after reading the reviews!!! I have been an avid fan of Dell's products since I bought my first computer from them in 1999, but for the first time in almost 20 years I am actually bitterly disappointed.
anees.sw
22 Posts
5423
0
Posted June 27th, 2015 19:00
I have the exact same problem! Except I have a lot of data. But Even after 7 hours it has not completed. In fact there is very little CPU usage and there is no hard disk activity which convinced me that it simply freezes at some point.