Announcement Banner
UNSOLVED

Wick1234

updated

18 years ago

W

Wick1234

3 Posts

0

16342

June 16th, 2008 16:00

Word files do not open

I have an XPS laptop with 2 GB RAM. On it, I have MS Office 2007 (SP 1) running on Vista Ultimate SP 2.

 

When I try to open word files, Word opens up, but the file itself never comes up. This is a recent issues for me and seems to have happened after a install a Word plug in to be able to send word files as PDF's.  Any advice would be helpful.

 

Deleted the Normal file with no results. Continue not to be able to access the documents properly.  Word also has trouble shutting down each time. Receive error messages about the fact the problem could be not enough memory or (51% physical memory being used) or a conflict with my virsus s\w - McAfee.

 

The problem did exist before installing the PDF plug in so I figured this was the issue. I've uninstalled the Add On, with no positive results.  A laptop without word is not much good.

 

Any ideas? 

 

Message Edited by Wick1234 on 06-17-2008 06:56 AM

Message Edited by Wick1234 on 06-17-2008 11:12 AM