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CDRW/DVD
I purchased a CD - RW / DVD drive. I installed it, and when I rebooted, none of the drives were accessible. I made sure I turned on the appropriate port in the setup and tried every available port. Anyone have any suggestions or instructions? I've never seen anything like this happen before, and I've installed dozens of these things....
If I understand your post: You have an E530, you installed
a new drive, it does not appear and the existing one has
disappeared. Both SATA ports for the two drives are ON.
(I assume you connected to SATA4 and SATA5) Is the above
correct?
Do the drives appear in the Device Manager?Do I understand your post correctly?
You have an E530, you installed a new drive, it does not
appear and the existing one has disappeared. Both SATA
ports for the two drives are ON. (I assume you connected
to SATA4 and SATA5) Is this correct?
To what SATA ports are the drives connected to?
Are those ports set to ON?
Are the SATA cables secure?
Do the drives have power?
@Skybird wrote:
Do I understand your post correctly?
You have an E530, you installed a new drive, it does not
appear and the existing one has disappeared. Both SATA
ports for the two drives are ON. (I assume you connected
to SATA4 and SATA5) Is this correct?
To what SATA ports are the drives connected to?
Are those ports set to ON?
Are the SATA cables secure?
Do the drives have power?
The initial DVD drive is connected to SATA1, and the port is ON
The new CDRW drive is connected to SATA4, and the port is ON
SATA5 is set to OFF
The cables are secure and plugged in the correct direction.
Neither of the drives seem to have power.
When you say "still cannot use the original drive"; does that
mean the drive did not return to the Device Manager?
Are the power connectors secure to the back of the drives?
Was the original drive there at the time you installed the new drive?
Did the disappearance of the original drive happen when the the new
drive was installed?>When you say "still cannot use the original drive"; does that mean the drive did not return to >the Device Manager?
Yes, that is correct.
>Are the power connectors secure to the back of the drives?Yes, I have checked them several times
>Was the original drive there at the time you installed the new drive?Yes, I did not remove anything from the computer at any time, I only added the new drive.
>Did the disappearance of the original drive happen when the the new drive was installed?Yes.
Skybird
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Posted September 16th, 2008 20:00
How many drives do you have in your system?
Are the drives IDE or SATA?