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Disc is jammed inside computer
I have a Dell Inspiron 17 5759 running windows 10. It is fairly new and still under warranty until November. Tonight was the first time that I attempted to use the CD/DVD Rom and now I have a disc jammed inside the laptop.
I installed the disc into the drive per usual, I thought that it was mounted correctly it was sitting flush in the drive, but the computer didn't seem to be able to read the disc. I tried ejecting it, but the DVD drive ejected, leaving the disc still inside the computer!?
I can see the disc, if I look from underneath the laptop, but can't seem to remove it.
What should I do? Is there any way I can resolve this issue without needing to take the computer in for service?
Thanks.
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optical d rivejammed.jpg
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