sca5033

updated

15 years ago

S

sca5033

24 Posts

0

26577

June 25th, 2011 13:00

Failed PC Checkup

Dell decided it was going to run a hardware checkup on my PC. I bought it back in January, and wasn't expecting to find any problems. I did buy the 3 year warranty and am fully prepared to exercise if need be.

It performed a Hard Drive test on model ST9500420AS:

On the Targeted Read Test section, it failed and delivered error code WHD20-N3M.

On the SMART Short Self Test section, it failed and delivered error code WHD16-U1S. It indicated that hard drive failure may be imminent, and that I should backup my files and replace my drive. How correct is this suggestion?!

It gives no option to try to self fix, only to refer to the help section. Needless to say, it wasn't much help. The following is the complete scan results. Any help is much appreciated.

Dell Support Center Log File

Saturday, June 25, 2011 3:38:33 PM
Overall Result: Failed
 
ST9500420AS
Vendor: Seagate
Model Number: ST9500420AS
Serial Number: 5VJA841E
Firmware Revision: D005SDM1
Size: 465.8 GB
Rotation Rate: 7200 RPM
Cache Size: 16 MB
Temperature: 47 C
Physical Sector Size: 512 B
Logical Sector Size: 512 B
Logical Sector Count: 976773168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Specification Version: ATA8-ACS rev 4
OS - C:
File System: NTFS
Volume Serial Number: A4A8-BA66
Volume Capacity: 451.07 GB
Volume Free Space: 305.53 GB
Volume Used Space: 145.54 GB
SMART Status Test
Test Started   6/25/2011 3:21:39 PM
Test Finished: Passed 6/25/2011 3:21:41 PM
SMART Thresholds Test
Test Started   6/25/2011 3:21:41 PM
Test Finished: Passed 6/25/2011 3:21:43 PM
Targeted Read Test
Test Started   6/25/2011 3:21:43 PM
Error Message: Error while reading sector 734498751. 6/25/2011 3:22:41 PM
Error Message: Error while reading sectors 734499968 through 734500031. 6/25/2011 3:23:07 PM
Error Message: The test found 2 sector errors. 6/25/2011 3:23:08 PM
Test Finished: Failed (Error code: WHD20-N3M) 6/25/2011 3:23:10 PM
Random Seek Test
Test Started   6/25/2011 3:23:10 PM
Test Finished: Passed 6/25/2011 3:24:16 PM
Funnel Seek Test
Test Started   6/25/2011 3:24:16 PM
Test Finished: Passed 6/25/2011 3:25:48 PM
SMART Short Self Test
Test Started   6/25/2011 3:25:48 PM
Error Message: The device reported the following status: The previous self-test completed having the read element of the test failed. 6/25/2011 3:25:59 PM
Error Message: The first failing LBA value is 734498751 and the failure occurred after the device had been operating for 1804 power-on hours. 6/25/2011 3:25:59 PM
Test Finished: Failed (Error code: WHD16-U1S) 6/25/2011 3:26:01 PM
Surface Scan Test
Test Started   6/25/2011 3:26:01 PM
Test Finished: Passed 6/25/2011 3:26:57 PM
Surface Scan Test - 2
Test Started   6/25/2011 3:26:58 PM
Test Finished: Passed 6/25/2011 3:27:39 PM
Optiarc DVD+-RW AD-7717H
Model Number: Optiarc DVD+/-RW AD-7717H
Drive Serial Number: Lj30XBAQDwM3
Firmware Revision: 101A
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Drive Letter: D
Readable Media: CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Writable Media: CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Write Strategy: TAO, SAO, RAW, RAW-MS
DRAM Test
Test Started   6/25/2011 3:27:39 PM
Test Finished: Passed 6/25/2011 3:27:49 PM
Flash ROM Test
Test Started   6/25/2011 3:27:49 PM
Test Finished: Passed 6/25/2011 3:27:51 PM
Main IC Test
Test Started   6/25/2011 3:27:51 PM
Test Finished: Passed 6/25/2011 3:27:52 PM
CMOS
Divider Time Base: 32.77 kHz
Periodic Interrupt Rate: 976 MICROSECONDS
Checksum Test
Test Started   6/25/2011 3:27:52 PM
Test Finished: Passed 6/25/2011 3:27:53 PM
Pattern Test
Test Started   6/25/2011 3:27:53 PM
Test Finished: Passed 6/25/2011 3:27:54 PM
Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (CPU:0)
Name: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
Cores: 4
Threads: 8
Signature: 106E5h
Technology: 45 nm
Performance  
Max Qualified Speed: 1.73 GHz
Max Turbo Boost Speed: 2.93 GHz
Current Speed: 1.86 GHz
Multiplier: x 14.0 (7 - 13)
Max Turbo Boost Ratio: x 22
Bus Speed: 133.01 MHz
Features: MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, IDA, XD, VMX
L1 Instruction Cache: 4 x 32.00 kB
L1 Data Cache: 4 x 32.00 kB
L2 Cache: 4 x 256.00 kB
L3 Cache: 6.00 MB
Core : 0
Temperature: 82 C
Threads: 2
Core : 1
Temperature: 81 C
Threads: 2
Core : 2
Temperature: 84 C
Threads: 2
Core : 3
Temperature: 86 C
Threads: 2
Register Test
Test Started   6/25/2011 3:27:54 PM
Test Finished: Passed 6/25/2011 3:27:55 PM
Level 2 Cache Test
Test Started   6/25/2011 3:27:55 PM
Test Finished: Passed 6/25/2011 3:28:04 PM
Math Register Test
Test Started   6/25/2011 3:28:04 PM
Test Finished: Passed 6/25/2011 3:28:05 PM
MMX Test
Test Started   6/25/2011 3:28:05 PM
Test Finished: Passed 6/25/2011 3:28:05 PM
SSE Test
Test Started   6/25/2011 3:28:05 PM
Test Finished: Passed 6/25/2011 3:28:05 PM
SSE2 Test
Test Started   6/25/2011 3:28:05 PM
Test Finished: Passed 6/25/2011 3:28:06 PM
SSE3 Test
Test Started   6/25/2011 3:28:06 PM
Test Finished: Passed 6/25/2011 3:28:06 PM
SSSE3 Test
Test Started   6/25/2011 3:28:06 PM
Test Finished: Passed 6/25/2011 3:28:06 PM
SSE4.1 Test
Test Started   6/25/2011 3:28:06 PM
Test Finished: Passed 6/25/2011 3:28:07 PM
SSE4.2 Test
Test Started   6/25/2011 3:28:07 PM
Test Finished: Passed 6/25/2011 3:28:07 PM
System Memory
Total Physical Memory: 6.00 GB
4096 MB DDR3-SDRAM (1333 MHz)
Source: SPD
Memory Size: 4.00 GB
Memory Manufacturer: G Skill Intl
Memory Part Number: F3-10600CL9-4GBSQ
2048 MB DDR3-SDRAM (1333 MHz)
Source: SPD
Memory Size: 2.00 GB
Memory Manufacturer: Hynix Semiconductor (Hyundai Electronics)
Memory Manufacture Date: Week 46, Year 2010
Memory Part Number: HMT325S6BFR8C-H9
Memory Serial Number: 16149279
Memory Revision Code: 304E
Advanced Pattern Test
Test Started   6/25/2011 3:28:07 PM
Test Finished: Passed 6/25/2011 3:29:21 PM
Windows Memory Test
Test Started   6/25/2011 3:29:21 PM
Informative Message: No memory diagnostic results were found in the event log. 6/25/2011 3:29:23 PM
Test Finished: Passed 6/25/2011 3:29:23 PM
Intel(R) processor PCI Express Root Port 1 - D138
PCI Location: PCI bus 0, device 3, function 0
PCI Express Status Test
Test Started   6/25/2011 3:29:23 PM
Test Finished: Passed 6/25/2011 3:29:24 PM
Intel(R) processor System Management Registers - D155
PCI Location: PCI bus 0, device 8, function 0
PCI Express Status Test
Test Started   6/25/2011 3:29:24 PM
Test Finished: Passed 6/25/2011 3:29:24 PM
Intel(R) processor Semaphore and Scratchpad Registers - D156
PCI Location: PCI bus 0, device 8, function 1
PCI Express Status Test
Test Started   6/25/2011 3:29:24 PM
Test Finished: Passed 6/25/2011 3:29:25 PM
Intel(R) processor System Control and Status Registers - D157
PCI Location: PCI bus 0, device 8, function 2
PCI Express Status Test
Test Started   6/25/2011 3:29:25 PM
Test Finished: Passed 6/25/2011 3:29:25 PM
High Definition Audio Controller
PCI Location: PCI bus 0, device 27, function 0
PCI Express Status Test
Test Started   6/25/2011 3:29:25 PM
Test Finished: Passed 6/25/2011 3:29:26 PM
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
PCI Location: PCI bus 0, device 28, function 0
PCI Express Status Test
Test Started   6/25/2011 3:29:26 PM
Test Finished: Passed 6/25/2011 3:29:26 PM
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
PCI Location: PCI bus 0, device 28, function 1
PCI Express Status Test
Test Started   6/25/2011 3:29:26 PM
Test Finished: Passed 6/25/2011 3:29:26 PM
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
PCI Location: PCI bus 0, device 28, function 3
PCI Express Status Test
Test Started   6/25/2011 3:29:26 PM
Test Finished: Passed 6/25/2011 3:29:27 PM
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
PCI Location: PCI bus 0, device 28, function 4
PCI Express Status Test
Test Started   6/25/2011 3:29:27 PM
Test Finished: Passed 6/25/2011 3:29:27 PM
Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
PCI Location: PCI bus 0, device 28, function 5
PCI Express Status Test
Test Started   6/25/2011 3:29:27 PM
Test Finished: Passed 6/25/2011 3:29:27 PM
NVIDIA GeForce GT 435M
Video Card Chip Type: GeForce GT 435M
Video Card Memory: 2.00 GB
Video Card BIOS: Version 70.8.19.0.5d
Driver: c:\windows\system32\drivers\nvlddmkm.sys
Driver Version: 8.17.12.6658, 1-7-2011
GPU : 0
Temperature: 66 C
PCI Express Status Test
Test Started   6/25/2011 3:29:28 PM
Test Finished: Passed 6/25/2011 3:29:28 PM
High Definition Audio Controller
PCI Location: PCI bus 2, device 0, function 1
PCI Express Status Test
Test Started   6/25/2011 3:29:28 PM
Test Finished: Passed 6/25/2011 3:29:28 PM
Intel(R) WiFi Link 1000 BGN
MAC Address: 00:26:c7:f4:ea:38
IP Address: 192.168.1.81
Gateway IP Address: 192.168.1.1
Current Speed: 65.00 Mbps
Driver: c:\windows\system32\drivers\netw5s64.sys
Driver Version: 13.2.1.5, 5-31-2010
PCI Express Status Test
Test Started   6/25/2011 3:29:29 PM
Test Finished: Passed 6/25/2011 3:29:29 PM
Renesas Electronics USB 3.0 Host Controller
Driver: c:\windows\system32\drivers\nusb3xhc.sys
Driver Version: 2.0.4.0, 4-23-2010
PCI Express Status Test
Test Started   6/25/2011 3:29:29 PM
Test Finished: Passed 6/25/2011 3:29:30 PM
Realtek PCIe GBE Family Controller
MAC Address: f0:4d:a2:66:14:b9
IP Address: 0.0.0.0
Gateway IP Address: 0.0.0.0
Current Speed: 0 bps
Driver: c:\windows\system32\drivers\rt64win7.sys
Driver Version: 7.43.321.2011, 3-21-2011
PCI Express Status Test
Test Started   6/25/2011 3:29:30 PM
Test Finished: Passed 6/25/2011 3:29:30 PM
PCI Bus
Configuration Test
Test Started   6/25/2011 3:29:30 PM
Test Finished: Passed 6/25/2011 3:29:30 PM
System Board
Chipset: Intel PCH HM57
RTC Rollover Test
Test Started   6/25/2011 3:29:31 PM
Test Finished: Passed 6/25/2011 3:29:37 PM
RTC Accuracy Test
Test Started   6/25/2011 3:29:37 PM
Test Finished: Passed 6/25/2011 3:29:38 PM
 

System Summary

Product XPS L501X
BIOS Version String A07
Operating System
Name Microsoft Windows 7 Home Premium Edition (64-bit)
Service Pack Service Pack 1
Build Number 7601
DirectX Version 11
Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (CPU:0)
Name Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
Cores 4
Threads 8
System Memory
Total Physical Memory 6.00 GB
Maximum Supported Memory 8.00 GB
Battery - Microsoft ACPI-Compliant Control Method Battery
Battery Name Dell
Type LION - Lithium Ion
Battery Serial Number 2936
Hard Drive - ST9500420AS
Vendor Seagate
Model Number ST9500420AS
Serial Number 5VJA841E
Marketed Size 500.1 GB
Optical Drive - Optiarc DVD+-RW AD-7717H
Model Number Optiarc DVD+/-RW AD-7717H
Drive Serial Number Lj30XBAQDwM3
Firmware Revision 101A

Operating System

Name Microsoft Windows 7 Home Premium Edition (64-bit)
Service Pack Service Pack 1
Build Number 7601
DirectX Version 11
Windows Directory c:\windows
System Directory c:\windows\system32
System Name SAMSLAPTOP
User Name Sam
Windows Experience Index  
Base Score 4.8
Processor Subscore 7.1
Memory (RAM) Subscore 7.3
Graphics (Aero) Subscore 4.8
Gaming Graphics Subscore 6.1
Primary Disk Subscore 5.9
Assessment State Valid Scores
Assessment Date 4/3/2011 1:02:35 AM
Windows Update
Automatic Updates Automatic download and install
Last checked 2011-06-25 09:08:40

Security

Windows Update
Automatic Updates Automatic download and install
Last checked 2011-06-25 09:08:40
Firewall - Windows Firewall
Windows Firewall Enabled Yes
Virus Scanner - Microsoft Security Essentials
Product Name Microsoft Security Essentials
Program Up To Date Yes
On Access Scanning Enabled Yes

Motherboard

System Board
Chipset Intel PCH HM57
BIOS
Vendor Dell Inc.
Release Date 03/29/2011
BIOS Version String A07
ROM Size 2.00 MB
SMBIOS
Version 2.6

Processors

Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (CPU:0)
Name Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
Cores 4
Threads 8
Signature 106E5h
Family 6h
Model 1Eh
Revision B1
Technology 45 nm
Performance  
Max Qualified Speed 1.73 GHz
Max Turbo Boost Speed 2.93 GHz
Current Speed 1.86 GHz
Multiplier x 14.0 (7 - 13)
Max Turbo Boost Ratio x 22
Bus Speed 133.01 MHz
Features MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, IDA, XD, VMX
Cache Summary  
L1 Instruction Cache 4 x 32.00 kB
L1 Data Cache 4 x 32.00 kB
L2 Cache 4 x 256.00 kB
L3 Cache 6.00 MB
Core : 0
Temperature 82 C
Threads 2
Core : 1
Temperature 81 C
Threads 2
Core : 2
Temperature 84 C
Threads 2
Core : 3
Temperature 86 C
Threads 2
L1 Data Cache
Quantity 4
Level L1
Type Data
Size 32.00 kB
Associativity 8-Way Set-Associative
Line Size 64 bytes
L1 Instruction Cache
Quantity 4
Level L1
Type Instruction
Size 32.00 kB
Associativity 4-Way Set-Associative
Line Size 64 bytes
L2 Cache
Quantity 4
Level L2
Type Unified
Size 256.00 kB
Associativity 8-Way Set-Associative
Line Size 64 bytes
L3 Cache
Quantity 1
Level L3
Type Unified
Size 6.00 MB
Associativity 12-Way Set-Associative
Line Size 64 bytes

Memory

System Memory
Total Physical Memory 6.00 GB
Maximum Supported Memory 8.00 GB
Page Files
Total Size 5.93 GB
Recommended Total Size 4.00 GB
Page File c:\pagefile.sys
Location c:\pagefile.sys
Size 5.93 GB
4096 MB DDR3-SDRAM (1333 MHz)
Source SPD
Memory Size 4.00 GB
Memory Type DDR3-SDRAM (1333 MHz)
Memory Manufacturer G Skill Intl
Memory Part Number F3-10600CL9-4GBSQ
2048 MB DDR3-SDRAM (1333 MHz)
Source SPD
Memory Size 2.00 GB
Memory Type DDR3-SDRAM (1333 MHz)
Memory Manufacturer Hynix Semiconductor (Hyundai Electronics)
Memory Manufacture Date Week 46, Year 2010
Memory Part Number HMT325S6BFR8C-H9
Memory Serial Number 16149279
Memory Revision Code 304E

Batteries

Microsoft ACPI-Compliant Control Method Battery
Battery Name Dell
Manufacturer Name SIMPLO
Type LION - Lithium Ion
Battery Serial Number 2936
Designed Capacity Percentage 95
Current Charge Percentage 100
Current Charge 4.94 Wh
Full Charged Capacity 4.94 Wh
Designed Capacity 5.20 Wh
Voltage 12.59 V

Communications

Network Card - Intel(R) WiFi Link 1000 BGN
MAC Address 00:26:c7:f4:ea:38
Adapter Connected Yes
Current Speed 65.00 Mbps
IP Address 192.168.1.81
IP Mask 255.255.255.0
Gateway IP Address 192.168.1.1
DHCP Server 192.168.1.1
Adapter DHCP Enabled Yes
Driver Provider Intel
Driver Version 13.2.1.5, 5-31-2010
Network Card - Realtek PCIe GBE Family Controller
MAC Address f0:4d:a2:66:14:b9
Adapter Connected No
Current Speed 0 bps
IP Address 0.0.0.0
IP Mask 0.0.0.0
Gateway IP Address 0.0.0.0
Adapter DHCP Enabled Yes
Driver Provider Realtek
Driver Version 7.43.321.2011, 3-21-2011

Hard Drives

ST9500420AS
Vendor Seagate
Model Number ST9500420AS
Serial Number 5VJA841E
Firmware Revision D005SDM1
Size 465.8 GB
Marketed Size 500.1 GB
Cache Size 16 MB
Sector Information  
Physical Sector Size 512 B
Logical Sector Size 512 B
Logical Sector Count 976773168
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Supported Transports SATA Rev 2.6
Rotation Rate 7200 RPM
Total Data Read 145.28 GB
Total Data Written 1.05 TB
Temperature Information  
Minimum Temperature (Power Cycle) 26 C
Minimum Temperature (Lifetime) 5 C
Maximum Temperature (Lifetime) 63 C
Maximum Recommended 55 C
Maximum Temperature Limit 60 C
Minimum Recommended 14 C
Minimum Temperature Limit 10 C
SMART Attributes  
Power Cycles 678
Power On Hours 1804
Load Cycle Count 19886
Reallocations 0
Pending Reallocation Count 1
Offline Scan Uncorrectable Errors 1
Ultra DMA CRC Errors 0
Start Stop Count 680
Security Information  
Status User password not set, Security is unlocked
Master Password Capability High Security
Erase Time 104 minutes
Excessive Password Attempts No
OS - C:
Drive Letter C
Volume Name OS
Volume Serial Number A4A8-BA66
File System NTFS
Volume Capacity 451.07 GB
Volume Free Space 305.53 GB
Volume Used Space 145.54 GB

Optical Drives

Optiarc DVD+-RW AD-7717H
Model Number Optiarc DVD+/-RW AD-7717H
Drive Serial Number Lj30XBAQDwM3
Firmware Revision 101A
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Drive Letter D
Readable Media CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Writable Media CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Write Strategy TAO, SAO, RAW, RAW-MS

Multimedia

Video Card - NVIDIA GeForce GT 435M
Video Card Chip Type GeForce GT 435M
Video Card Memory 2.00 GB
Video Card BIOS Version 70.8.19.0.5d
Driver Provider NVIDIA
Driver Version 8.17.12.6658, 1-7-2011
GPU : 0
Temperature 66 C
Display - Generic PnP Monitor
Mode 1366 x 768 (32-bit) (60 Hz)
Preferred Mode 1366 x 768 (59 Hz)
Signal Type Digital
Sound Card - Realtek High Definition Audio
Driver Provider Realtek Semiconductor Corp.
Driver Version 6.0.1.6194, 9-3-2010
Sound Card - NVIDIA High Definition Audio
Driver Provider NVIDIA Corporation
Driver Version 1.1.13.1, 11-11-2010
Sound Card - NVIDIA High Definition Audio
Driver Provider NVIDIA Corporation
Driver Version 1.1.13.1, 11-11-2010
Sound Card - NVIDIA High Definition Audio
Driver Provider NVIDIA Corporation
Driver Version 1.1.13.1, 11-11-2010
Sound Card - NVIDIA High Definition Audio
Driver Provider NVIDIA Corporation
Driver Version 1.1.13.1, 11-11-2010

USB Devices

USB Receiver
Manufacturer Logitech
Device Version 18.0.1
USB Version 2.0.0
USB Device Speed Full-speed USB 1.1 compliant
Driver c:\windows\\systemroot\system32\drivers\usbccgp.sys
Driver Provider Microsoft
Driver Version 6.1.7601.17514, 6-21-2006
USB Hub
Device Version 0.0.0
USB Version 2.0.0
USB Device Speed High-speed USB 2.0 compliant
Driver c:\windows\\systemroot\system32\drivers\usbhub.sys
Driver Provider Microsoft
Driver Version 6.1.7601.17514, 6-21-2006
USB Hub
Device Version 0.0.0
USB Version 2.0.0
USB Device Speed High-speed USB 2.0 compliant
Driver c:\windows\\systemroot\system32\drivers\usbhub.sys
Driver Provider Microsoft
Driver Version 6.1.7601.17514, 6-21-2006
Laptop_Integrated_Webcam_2HDM
Manufacturer CN07CN2C786640CS0973A00
Device Version 9.0.1
USB Version 2.0.0
USB Device Speed High-speed USB 2.0 compliant
Driver c:\windows\\systemroot\system32\drivers\usbccgp.sys
Driver Provider Microsoft
Driver Version 6.1.7601.17514, 6-21-2006

Input Devices

Keyboard - Standard PS/2 Keyboard
Manufacturer (Standard keyboards)
Driver Path c:\windows\\systemroot\system32\drivers\i8042prt.sys
Driver Version 6.1.7601.17514, 6-21-2006
Keyboard - HID Keyboard Device
Manufacturer (Standard keyboards)
Driver Path c:\windows\\systemroot\system32\drivers\kbdhid.sys
Driver Version 6.1.7601.17514, 6-21-2006
Mouse - Logitech HID-compliant Unifying Mouse
Manufacturer Logitech
Driver Provider Logitech
Driver Path c:\windows\system32\drivers\mouhid.sys
Driver Version 5.20.12.0, 8-24-2010
Mouse - Synaptics PS/2 Port TouchPad
Manufacturer Synaptics
Driver Provider Synaptics
Driver Path c:\windows\\systemroot\system32\drivers\i8042prt.sys
Driver Version 15.1.4.0, 7-15-2010
Mouse - HID-compliant mouse
Manufacturer Microsoft
Driver Provider Microsoft
Driver Path c:\windows\system32\drivers\mouhid.sys
Driver Version 6.1.7600.16385, 6-21-2006

Printers

Send To Microsoft OneNote 2010 Driver
Model Send To Microsoft OneNote 2010 Driver
Path Send To OneNote 2010
Microsoft XPS Document Writer
Model Microsoft XPS Document Writer
Path Microsoft XPS Document Writer
Fax Dell V310-V510 Series Printer
Model Fax Dell V310-V510 Series Printer
Path Fax Dell V510 Series
Dell V310-V510 Series
Model Dell V310-V510 Series
Path Dell V510 Series (Network)
Default Printer Yes
Dell AIO Printer 948
Model Dell AIO Printer 948
Path Dell AIO Printer 948

 

Product Version: 3.1.5830.12

 

  • osprey4

    6 Operator

    34230 Posts

    593

    1

    Posted June 25th, 2011 15:00

    Hi sca5033,

    The fix is to replace the drive. Sorry to hear about that.

  • sca5033

    24 Posts

    593

    0

    Posted June 25th, 2011 15:00

    Well that's terrible news. Thank you regardless :)

  • sca5033

    24 Posts

    593

    0

    Posted June 25th, 2011 15:00

    How imperative is it?

  • osprey4

    6 Operator

    34230 Posts

    593

    0

    Posted June 26th, 2011 05:00

    As long as you've got everything backed up, you could continue to use the system until the drive fails. Might still take a while.