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FrankMcGrogan
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October 19th, 2005 18:00
System will not Boot Up
Latitude 3000 - for some reason system will not boot up. Says Hard Drive not recognised, cannot enter bios set up cannot do anything - help please
FrankMcGrogan
4 Posts
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Posted October 20th, 2005 12:00
Bev
Thanks for your reply - sorry it is a dimension 3000! afraid still no joy still keeps telling me HD not found
shesagordie
12 Elder
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46017 Posts
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Posted October 20th, 2005 19:00
FrankMcGrogan.Check the BIOS to see if the HD is recognized there, but if sounds like the drive has failed. As you cannot use the dell Diagnostics, go to the hard drive manufacturer's website and download their hard drive diagnostics to a bootable floppy.If the computer is under warranty, contact Dell about a replacement.Bev.FrankMcGrogan
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Posted October 20th, 2005 20:00
Bev
Thanks very much for the info, much appreciated - Frank
Geoff Buckley
67 Posts
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Posted October 23rd, 2005 11:00
Same thing happened to me and Dell installed a new HD. Computer was only a few months old. When you contact them they will have you open the box to check cable connections, so save time and do that before you phone them. Also check the BIOS and if it reports no HDD fitted or recognised that's a sure sign that it's failed. I wonder if there's a problem with the 3000 HDD in general, or maybe they just got a bad batch from the supplier.
Geoff in London U.K.
Dimension 3000 1024 Mb RAM
WIN XP Home Edition
IE6
Outlook Express 6
ADSL connection (2 Mb/s)FrankMcGrogan
4 Posts
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Posted October 23rd, 2005 16:00
Thank you both for your swift and helpful advice. I lost patience with it last night and opened the case up. Guess what! The connector WAS LOOSE. Reconnected it and now no problems - Frank
shesagordie
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46017 Posts
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Posted October 19th, 2005 18:00