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Wayne-Ker
updated
6 years ago
1 Rookie
•
2 Posts
0
5579
March 12th, 2020 12:00
I can get SupportAssist working ok through command prompt, but when i open it through the windows link, i am getting an issue. it looks like the CSS isnt loading correctly to open it.
Please advise
2 people also have this problem
Responses (3)
Solutions (0)
4827
Posted April 6th, 2020 00:00
Dell fobbed me off cus i didnt buy direct from them, but it workd via command prompt.
Open a Command Prompt (right click windows icon >> click run >> type CMD), and type:
now type
1) cd C:\Program Files\Dell\SupportAssistAgent\bin
2) SupportAssistUI.exe Launch
Mr.Stark
4834
I have same CSS issue. I tried reinstalling, but still same. Is there any solution to fix it?
4762
Posted April 9th, 2020 08:00
Hi, Wayne-Ker
Thank you for the idea of running SupportAssist from cmd. I confirmed, it works!
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Wayne-Ker
1 Rookie
•
2 Posts
4827
0
Posted April 6th, 2020 00:00
Dell fobbed me off cus i didnt buy direct from them, but it workd via command prompt.
Open a Command Prompt (right click windows icon >> click run >> type CMD), and type:
now type
1) cd C:\Program Files\Dell\SupportAssistAgent\bin
2) SupportAssistUI.exe Launch