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slowecsl

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slowecsl

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July 25th, 2005 13:00

After Installation, problem logging into program

I went through the installation and reboot. When I try to start the program I get the login dialog box. I put in my username and password along with setting the proper domain from the pull down box as well as checking the Active-Directory login box, but it keeps telling me that logon failed. What am I doing wrong?
 
Installed on Windows 2003 Standard SP1 (Clean install)
Using OpenManage Server Administrator 4.4
 
Thanks

Message Edited by slowecsl on 07-25-2005 10:09 AM

  • DELL-SeanC

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    Posted July 25th, 2005 15:00

    If you are running windows server 2003,  ensure that you are using a complex password, in compliance with default policies.
  • slowecsl

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    Posted July 25th, 2005 19:00

    Are these the guidelines required by Server Administrator alone or does Microsoft AD require it in conjunction?

    By default, complex passwords enforced by Passfilt.dll have the following properties:

    • Do not contain all or part of the user's account name.
    • Contain characters from three of the following four categories:
      • English uppercase characters (A through Z).
      • English lowercase characters (a through z).
      • Base-10 digits (0 through 9).
      • Non-alphanumeric (for example, !, $, #, %). extended ASCII, symbolic, or linguistic characters.

    Here is the error I receive in the event log...

     

    Event Type: Failure Audit
    Event Source: Security
    Event Category: Logon/Logoff
    Event ID: 529
    Date:  7/25/2005
    Time:  4:33:17 PM
    User:  NT AUTHORITY\SYSTEM
    Computer: XXX_XXXXXXX
    Description:
    Logon Failure:
      Reason:  Unknown user name or bad password
      User Name: 
      Domain:  
      Logon Type: 3
      Logon Process: Kerberos
      Authentication Package: Kerberos
      Workstation Name: -
      Caller User Name: -
      Caller Domain: -
      Caller Logon ID: -
      Caller Process ID: -
      Transited Services: -
      Source Network Address: 192.XXX.XXX.XXX
      Source Port: 0


    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    I checked our company GP and we do not require a complex password, only that it be at least so many characters long.

    Message Edited by slowecsl on 07-25-2005 04:36 PM

  • slowecsl

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    Posted August 9th, 2005 12:00

    I have tried to again install OMS 4.4, this time on another freshly installed server. The server is a PE 2500 running Windows Server 2003 SP1 and all firmware and Bios are up to date. I continue to have the same problem logging into the program. I went as far as creating a new user with administrative access with a complex password based on the Microsoft definition and I still receive a login failure.

    I have tried logging in with "Active Directory login" both checked and unchecked. I need to get into this program ASAP. Does anyone else have any ideas?

    Thanks

  • TechExplorer

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    Posted October 26th, 2005 14:00

    Here is how to do it:

    Extend the Active Directory schema using Schema Extender (You can find Schema Extender in \support\OMActiveDirectory_Tools\OMSA\Schema_Extender  on the “Systems Management Consoles CD”

    Extend the “Active Directory Users and Computers” Snap-in by running setup.exe from the same “Systems Management Consoles CD”

    Add OMSA users and their privileges to Active Directory.

    For step-by-step instructions, please follow the link below:
    http://support.dell.com/support/edocs/software/smsom/4.5/en/ug/html/mad.htm

    Message Edited by TechExplorer on 10-27-2005 02:49 PM