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Daniel_123
1 Rookie
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12 Posts
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5584
February 8th, 2021 04:00
problems updating server idrac 9
Hi, i have a t440 running latest idrac (4.40.00.00) and latest bios (2.9.3), when i boot the server to lifecycle controller and search for new updates i get a swc0066, i'm not using a proxy just straight chose that it should search the updates from the dell website.
i have run the "test network connection" and it shows green.
when searching for a fix i found this information: https://www.dell.com/support/kbdoc/sv-se/000177916/lifecycle-controller-platform-updates-failing-from-dell-s-online-repositories?lang=en
but it looks that's for a older version of idrac, and it should work on the latest 4.40.00.00, right?
any idea what i should try?
i have tried rebooting the idrac, but of course that didn't help.
it has worked before, and nothing has changed on the network.
2837
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Posted February 10th, 2021 00:00
Hope this helps.
2829
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Posted February 10th, 2021 00:00
I have exactly the same problem. Screenshots are identical with exactly this error. Setting up a new R340.
2802
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Posted February 10th, 2021 01:00
You can refer below link for steps to update server components using iDRAC
2816
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Posted February 10th, 2021 01:00
Can you try doing update of server component using iDRAC and check the behavior. Sometime we observed firewall on the network blocking update from downloads.dell.com. Can you also verify from another machine on same network whether you able to download below file.
2808
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Posted February 10th, 2021 01:00
Yes, I can download that file just fine over the network.
The Dell repositories are definitely reachable. If I rollback the firmware to 4.32.10.00 the problem disappears and everything is just fine. It's only after updating to 4.40.00.00 that I get the swc0066 error.
What do you mean "try doing update of server component using iDRAC"? How exactly do I do that? I'm just using the "update firmware" feature in the LCC. I'm new to Dell so I need a little bit more help here. Thanks.
2783
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Posted February 10th, 2021 02:00
i Shine, thanks for the link.
Following those instructions I don't get any error. After clicking "Check for update" I get the following 2 options:
As they are both optional, I haven't installed them.
But I still get the same error when trying to update via the LCC directly on the server.
2779
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Posted February 10th, 2021 02:00
Looks like my account has been ublocked. Thanks. My posts are appearing again.
2786
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Posted February 10th, 2021 02:00
Hi Shine.
I'm trying to reply to your post but every reply I post is being marked as Spam!
How can I gert some support here?
1749
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Posted February 12th, 2021 01:00
i have booted the server to a ubuntu live cd, and checked that i have got the same ip and i'm able to download the catalog file.
DELL-Shine K
6 Operator
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3042 Posts
2867
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Posted February 8th, 2021 05:00
Are you trying with downloads.dell.com. Can you share the settings mentioned on the update page in lifecycle controller. If you are trying with downloads.dell.com, can you try only with https and share name as downloads.dell.com and keep all other fields as blank