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Thor.ElPoderoso

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Thor.ElPoderoso

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November 7th, 2024 19:20

Error VeeamBackup & dell unity

Dear community 

i have a Hyper-V 2022 cluster with 3 nodes and unity dell for VMs location with fiber. I have configured the cluster correctly in Veeam, I can see the nodes and the VMs, but when I try to run a backup,

I get these errors: Processing VM Error: Value cannot be null. Parameter name: s or Unable to get target name for file: C:\ClusterStorage\Volume1\VM\Snapshots\6A204DB6-69D1-4634-A638-CACE086E003E.VMCX

What could be happening? Thanks!.

  • DELL-Sam L

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    Posted November 8th, 2024 13:51

    Hello Thor.ElPoderoso,

    Which unity system do you have and what is your current OE that is running on your system? Which version of Veem are you using as well.

  • DELL-Sam L

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    Posted November 18th, 2024 18:53

    Hello Thor.ElPoderoso,

    Since you have the firewall disabled and it works, then I would say that your firewall is blocking some part of the communication or authentication. If you have all ports open that Veem needs access to as well as the ports open that your unity system needs all communication should work without any issues.

  • DELL-Sam L

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    Posted November 19th, 2024 17:29

    Hello Thor.ElPoderoso,

    Seeing as you state that it works with the latest version of Veem but not 9.5 I would say that there was a change from 9.5 to 12 of either user permissions and requirements, or the access of certain ports that need to be enabled or disabled. Do you have an active warranty for your Veem?

  • DELL-Sam L

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    Posted November 19th, 2024 20:36

    Hello Thor.ElPoderoso,

    Ok

  • Thor.ElPoderoso

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    Posted November 15th, 2024 10:15

    Hi

    Veeam Backup & Replication 9.5 Update 4
    Unity 600F - 5.3.0.0.5.120

    Thanks!!

  • DELL-Josh Cr

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    Posted November 15th, 2024 13:34

    This thread may help. https://dell.to/3CvmSTZ

  • Thor.ElPoderoso

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    Posted November 17th, 2024 19:28

    Hi Josh

    Thanks for you reply, but I have reviewed the link, but the issue with `C:\Windows\Temp` is not applicable in my case because it is completely empty.

    Other idea?

    Thanks!

  • DELL-Josh Cr

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    Posted November 18th, 2024 13:37

    Are these ports open? https://dell.to/4evXriB

  • Thor.ElPoderoso

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    Posted November 18th, 2024 15:09

    Hi Josh

    Thank you for your response.  

    I have the firewall disabled, and there are no issues with the ports.  

    I would like to point out that if I open the Hyper-V console with the user running Veeam, I can create snapshots, create virtual machines, delete them, and perform other operations without any problems.

    Thanks!

  • Thor.ElPoderoso

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    Posted November 18th, 2024 19:48

    Hi Sam

    I have checked that the cluster has the firewall completely disabled, the Veeam server as well, and the Unity is in the same VLAN as them.  

    I believe this issue might be related to the Veeam version because I installed version 12 in demo mode, and it works perfectly.  

    What can I check in Veeam Veeam Backup & Replication 9.5 Update 4 to resolve this?

    Thanks!