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tshc

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4 months ago

T

tshc

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April 22nd, 2026 05:56

Regarding the storage processor issue

Dear Team,

I would like to bring to your notice that we have been receiving alert mails for the Dell Unity 880 (CRK00250820122) stating the SP B Internal Disk 0  has faulted and needs to be replaced. I request you to kindly view the attachments and take appropriate action.

  • DC

    DELL-Cares auto response

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    Posted April 22nd, 2026 05:57

    Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.


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  • T

    tshc

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    Posted April 22nd, 2026 07:23

    @DELL-Cares auto response​ today is wednesday how it is not available 

  • DC

    DELL-ChrisM2

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    Posted April 22nd, 2026 11:33

    Apologies, some confusion here. The Customer Care board is only for Order or Sales related questions.

    Moving your post to applicable hardware board.


    (edited)

     

    #IWork4Dell

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