UNSOLVED
P
pahlevanihamed
1 Rookie
•
2 Posts
1
15126
November 5th, 2020 01:00
verify network error
Hello,
I am expiriencing the problem to obtain Dell EMC UnityVSA Community Edition Licence.
After installation of appliance i am running configuration wizard and recieveing System UUID which i am pasting on licensing portal:
https://www.delltechnologies.com/en-us/auth/elmeval.htm
Following error message appears:
not connected
verify network
Can you help me to get license for my this UUID?
0955517B-9B80-431E-4B40-CAC1718CEB6B
4722
0
Posted November 5th, 2020 16:00
Hi @DELL-Sam L / @pahlevanihamed
Same problem here using this link: https://www.delltechnologies.com/en-us/auth/elmeval.htm
When I click on sign in to authenticate, it goes back to https://www.delltechnologies.com/en-us/auth/elmeval.htm as if there was a loop. I tried with IE/Firefox/Chrome => same results
I read this kb (https://www.dell.com/support/kbdoc/en-ie/484570) but it didn't help me fix this issue.
Is there any issue from your side?
Regards,
4698
1
Posted November 6th, 2020 09:00
Hello aamora,
I am checking on this as I am getting the same error.
4696
1
Posted November 6th, 2020 10:00
I am also encountering this error, any assistance would be greatly appreciated!
4672
1
Posted November 7th, 2020 15:00
I am also seeing this error today.
4646
1
Posted November 8th, 2020 14:00
same still this error.
How hard can it be dell?
4590
1
Posted November 10th, 2020 09:00
Still not working
4586
0
Posted November 10th, 2020 10:00
2306
0
Posted November 10th, 2020 17:00
4573
1
Posted November 10th, 2020 17:00
Hello aamora,
There is an issue with the link and they are working to resolve it.
DELL-Sam L
Community Manager
•
8101 Posts
•
34565 Points
4730
1
Posted November 5th, 2020 13:00
Hello pahlevanihamed,
Let me check to see if there is something going on with the site.