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galkun

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15 years ago

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galkun

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1016

January 16th, 2012 09:00

Licensing a VNXe3100 fails

vnxe3100Licensing.png

Anybody seen this error before?  I've redownloaded the license several times and I even upgraded the VNXe.  Any help would be appreciated.

  • galkun

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    Posted January 17th, 2012 07:00

    In case anybody is viewing this at all, the problem was in the actual license text.  For some reason the commented out section didn't comment out the way it should and the array didn't recognize the license.  So, support and I deleted the top section of the license down to where the actual info starts and it worked great.

  • LaurieB2

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    Posted January 16th, 2012 10:00

    I have never seen this before. I think the best course of action here is to open up a support call with EMC.

    Regards,

    Laurie

  • galkun

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    Posted January 16th, 2012 11:00

    Sorry for the messy signature in the reply.  I'm currently waiting to hear back from support on this.