I want to get same procedure

So I've checked the SolveDesktop, but nothing the information.

I'm implementation partner, my SolveDesktop status is below.

Regards.

Hi,

Mine has a CS/PS Field Procedures that has the Installation and Reset Procedures.

I suggest you to talk to your EMC contacts.

Thanks,

Hi Gustavo,

Thank you for your advice.

OK, I'll ask EMC guys.

Regards.

Hey Norick,

Did you get the procedure and did you do the reset of the entire appliance? Because I have a case where the configuration didn't finish and I'm required to reset the appliance.

Thanks in advance.

Hi sonivivek,

Yes, I've gotten the procedure and done the reset.

You will get the information from each Generation/Version CS/PS Field Procedure "Restricted Procedures" on SolveDekstop.

And you will get reset tools from VxRail Software support site.

The tools require specific version for VxRail Software.

Regards.

Hello,

Anyone of you noticed if the VSAN gets really destroyed once the Reset is done. I have noticed that its not fully destroyed. I had a Gen2 Appliance which i reset and upon successfully rebuilt i could get access to my ISO folder i created in the VSAN.

That's why we really want trained support folks to run the reset workflows for the customers. ;0)

In order to have vSAN datastore really cleaned up, you will need to use "--eraseVSANObjects" when you perform the reset workflow.

Hi Thank you for the reply. Here is a reset command example. can you show where to add the --eraseVsanobject part.

C:\Python27\python.exe c:\reset\reset.pyc -d --destroyAllVMs -f -a -a -a --vlan [ --initialIpAddress= --initialSubnet= --initialGateway= ]

on the Vxrail reset guide its mention to use it with -destroyALLVMs

It does not really matter where you add it, but this is one possibility...

C:\Python27\python.exe c:\reset\reset.pyc -d --destroyAllVMs --eraseVSANObjects -f ... and so on....

Hi, I will practice destroying VSAN once we get our dummy appliance.

Question:

If Mr. customer had an appliance which was wrongly reset without specifying the --eraseVSANobject switch.

Is there any means to identify which VSAN object is not being used so that it can be deleted to save space.

Thanks.