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- I asked one of Dell's tech support people and he said 64bit... but then again, he was tech support so what does he know?
But yeah, this is a very important question that I've been wondering about all day. I'm very surprised Dell doesn't have this information written in bold letters on their front page. - If its installed, right click the Computer icon, click Properties. You should see on there what version you have..
fyi, x64 Vista is just as stable as x86. Its really only lack of *some* drivers and certain apps that dont work. If your hardware has x64 drivers for Vista and your apps are known to work in x64 (xp or vista) you would be fine with that. - You're going to get the 32-bit DVD anyway, why worry?Why on Earth would I pay the money for a dual AMD 64 bit PC just to have Dell send me the 32-bit Vista DVD? What a waste of time. It clearly reads on the DVD "The disc contains 32-bit software ONLY." On the bottom of the case it reads "Contians 32 bit DVD and information on obtaining 64 bit DVD (Additional fees may apply.")I'm just going to keep the old forgotten XP Pro 64 going. I finally have it the way I want it, I just though installing Vista would be cool since it was free, I guess I can run it in VPC 2007, like I did the BETA version!!!!!Forget Dell, Forget M$. Another one pulled over the eyes of this naive consumer. Thanks for nothing Dell! If I have my way no one in my family nor workplace will EVER own a Dell PC, ever. And they wonder why HP has licked them!!!!Moose
Zephyr1937
2 Posts
330
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Posted October 4th, 2007 12:00
I'm at work right now and can't check my new PC's properties (but I sure will later!)So let me get this right, I just bought a new XPS 410 in the last month (Intel Core 2 Q6600 Quad-Core 2.4GHz, 4GB Dual Channel DDR2). The back-up CD I got is 32bit. This really made me angry since I assumed I'd be getting the latest and greatest from Dell.But from what I've read above, is it possible to have received a PC from Dell with Vista 64bit installed, but a back-up version DVD with 32bit? Is it just me, or is this completely illogical? I wonder if Mike Dell knew what his company was doing to ruin it's last bit of credible reputation.I had expected 64bit, resigned myself that I had 32bit because of the back-up DVD.Any further insights???I'll post a follow-up later what I find on the actual PC after I check it tonight.- If you did not pay for the 64bit Ultimate upgrade from Dell, you by default will receive the 32bit version on your new PC. This is done mainly for support reasons (they do not need additional "trouble" calls from people that do not understand the difference in 32/64/16bit nor the reasons why 16-bit installers/apps will not install 32bit applications and what-not) but also due to the fact there are few native 64bit applications out there, including MS's own office suite. The business implications regarding normal use are universal, Cisco VPN solutions, Novell client compatability, these things are only recently being post-beta for supported use in a Windows 64bit environment.So they save themselves the trouble of answering the questions about certain experiences the user may complain about by not offering the 64bit version HOWEVER, Dell was one of the few OEMs to support the XP/Vista 64bit experience driver-wise. I was able to upgrade from 32 to 64 the same week my system was delivered.Go to Welcome Center>Show More Details, and below the Dell logo just to the left below the Memory (Ram): will explain your current "factory" OS environment (64 or 32bit.)Good luck,
Message Edited by HayMoose on 10-04-2007 05:02 PM
ericdabbs
22 Posts
330
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Posted January 30th, 2007 21:00