I have no idea.  But I had a Gateway computer that did the same thing and Gateway never stood behind the product.  Dell, I'm sure will fix the system, whatever the cause.  I wish I had more experience on this subject but to be honest, with my limited knowledge, it doesn't sound good.  But like I said, you shouldn't worry because Dell will stick behind their product.  Good luck,

 

        Jerry

In order for anyone to be of any help whatsoever we need some information:

 

I got a blue screen with a bunch of words and at the bottom said something about memory dump and then my computer shut down

 

What did the " Bunch of Words " say? Anything we say at this point to help would only be guessing and speculation.

 

pcgeek11

 

 

Guessing and speculation at its finest.

 

Booting in the last known configuration even if it works will leave them in the same boat. With no idea what caused the problem.

 

Post the error message when it happens again, and we will see if we can get a good answer.

 

pcgeek11

Also, here is a little more info to research the error-----------

The next time the system fails, instead of rebooting, it will give a blue screen with info about the failure and a stop code (i.e., stop 0x000000xxx).

You can then do a Google search for more info on the exact problem.  (be sure to enter the stop code)

Also, send an error report every time Microsoft offers the option, and then in the "Thank you for reporting" box, if you click the More Info link, it lists some causes and possible solutions, if there are any available.

Jerry

Your problem may also be listed in your Control Panel.  (Classic View)  Check under "Problem Reports and Solutions".  If your problem is listed there, at the bottom of the page you can choose to check on line for solutions.  Good luck,

 

       Jerry

Thank you and what I was using at the time the blue screen came up was windows media center

it has not happened again as of yet

but next time I will be sure to write all I can before windows restarts itself.

Diane

 

 

ok this has happened again I have spoken to dell support on april 26th 2007

then again on June 7th 2007 and now today the same thing is happening

here is the report from my problems reports from today

on the blue screen today i saw the numbers 0x000000d1

nmconpid .sys

 

Problem signature

Problem Event Name: BlueScreen

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Mini060907-01.dmp

sysdata.xml

Version.txt

View a temporary copy of these files

Warning:

If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem

BCCode: 100000d1

BCP1: 9B416000

BCP2: 00000002

BCP3: 00000000

BCP4: 89039699

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Server information: 339f816f-3333-4841-a2ee-2b32f4ff3ffa

Hi,

 

   Sorry you're still having the problem.  Okay, try this.  Copy the "0X000000d1 nmconpid.sys" and do a search of that on a search engine and see what you come up with.  If it points you in the direction of a problem with, say, your WIFI, etc., then you could try to uninstall your WIFI service (or whatever it indicates is causing the problem) and/or reinstall the drivers to the so called "bad" device.  Or you could just see if the drivers to the "bad" item are all updated.  Good luck and I hope this helps.

 

       Jerry

how do I know which driver maybe bad , can you telll me how to do this?