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ArcSoft installation problem
Have a Canon digital camera, A95. It came with ArcSoft photo editing software. Purchased a new computer from Dell, Inspiron 530, in Sept. 2007. When I install the ArcSoft program, access to the CD/DVD drives disappears and I get an error code. Checked the error code here and on Microsoft and there are directions re going into the registry, etc. to resolve. Not all that savy and fearful of fooling around in the registry. Have gone back to a restore point to get things corrected.
New computer runs the Vista Home Premium O/S. Previous ran X/P Home but still had the same problem when installed. Seems like a good editing program so I would like to get it on the machine. Any suggestions re installing but avoiding the optical drives problem at the same time greatly appreciated Thanks for any help.
Hi,
Thanks for responding. Wracking my brain because I became so exasperated did not write down. Almost positive it was error code 39 (maybe 38? sorry). 39 sticks in my mind because I think I recall it always referenced together with Roxio when I looked for a solution on the MS site and here.
meryl_streep
179 Posts
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Posted April 18th, 2008 22:00