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fakey

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19 years ago

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fakey

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December 21st, 2007 18:00

Brightness weak after reboot

Hello! I have an Inspiron 9400 laptop with Windows Vista. Today, when i rebooted/restarted the computer, everything was normal after I logged in etc. But suddenly the screen brighness was turned a bit down. I tried to reboot/restart but the same thing happened. Everything was normal after i logged in, and then suddenly it adjusted again. I installed a BIOS update so that I could adjust the brightness, but when i checked it, it was full, and so was the adjustment-options for the screen to. What should I do? (Before I rebooted/restarted the first time, I unplugged both the battery and the charger if that helps you)

Message Edited by fakey on 12-21-2007 02:51 PM
  • fakey

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    Posted December 21st, 2007 19:00

    Hello! I don't have an external monitor but i can 99% assure that it is not the LCD. It works fine in the beginning, but then the brightness is turned down. A wild guess: i think maybe it could me some sort of mode for people that don't tolerate (?) to much light or something because I've discovered that the mousepointer-icon is fully bright!
  • 569

    0

    Posted December 21st, 2007 19:00

    To identify whether it is an issue with the LCD or Video card, connect an external monitor and check for the brightness on the monitor. However the issue here seems to be the LCD backlight is going off. 1. Try connecting an external monitor. 2. Try updating the video drivers. 3. Try to reseat the LCD flex cable. And if the issue still seems to be recurring then check the warranty status at :- http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&l=en&s=gen Bye.
  • Mary G

    6 Operator

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    Posted December 21st, 2007 20:00

    Try the Hotkeys to turn brightness up/down: Function key + up/down arrow keys. Recheck your Quickset & Power settings. Still could be the backlight failing.
  • GioAguilar

    2 Intern

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    Posted December 21st, 2007 21:00

    If you say when you log in all looks normal, and then suddenly brightness goes down, for sure it is not brightness issue, it may be a program/application making this. Something like when I had a message about the "Scheme changed to Vista Basic", it was because of Real Player, I disabled from startup items on MSCONFIG, problem fixed...
  • GioAguilar

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    Posted December 21st, 2007 22:00

    I think It worked... :smileytongue:
    Did you identified any particular startup item???
    If you can post the result, so it can help others...
  • fakey

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    Posted December 21st, 2007 22:00

    No, I'm not sure which application it was, because I disabled so many at the same time. :)
  • GioAguilar

    2 Intern

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    Posted December 21st, 2007 22:00

    At least we know it is a software issue, not something bad with the computer it self...
    Nice to know all is OK now :smileyhappy:
  • fakey

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    Posted December 21st, 2007 22:00

    Thank you GioAguilar! :D