UNSOLVED

hello1231

updated

17 years ago

Closed

H

hello1231

1 Rookie

2 Posts

0

248514

October 10th, 2009 16:00

Checking the status using Dell Dispatch Number

Where (online) do I go to check the status of an item with a dell dispatch number?

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    20255

    0

    Posted October 10th, 2009 17:00

    You can't;  information isn't customer-accessible.  You must call Support.

     

  • INM

    1 Message

    20255

    0

    Posted April 29th, 2010 01:00

    I was able to check the dispatch number.  I will include the link to the location where I checked my dispatch number.  https://support.dell.com/support/supporthistory/MiniDispatch.aspx?c=us&cs=19&error=true&l=en&s=dhs&ServiceCall=129257004&ServiceTag=

    <ADMIN NOTE : Service Tag removed per privacy policy>

  • belboy3

    263 Posts

    20255

    0

    Posted April 29th, 2010 07:00

    inm is right. Go to the Dell support website, input you service tg # and dispatch # to get your answers. You can also follow your service history as well.

    Would suggest inm remove the tag number on his link to the service page.