hello

Dell Backup and Recovery Manager does not function and the program was deleted and tried to re-download it appears this problem

http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/4677/7245.Erroe.JPG

try this link but The same problems

http://en.community.dell.com/support-forums/software-os/f/4677/t/19505704.aspx

my device XPS 12 Ultrabook™ Convertible  windows 8  

model 9q23