Announcement Banner
UNSOLVED

jstroc2

updated

12 years ago

J

jstroc2

3 Posts

0

10106

February 26th, 2015 15:00

DellDataVault

I would like to try your hotfix also.

Thank you.

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    1398

    0

    Posted February 27th, 2015 07:00

    jstroc2                                                                                     

    What issues are you experiencing? Please let me know more so that I can provide you with information.

     

    Jesse L (retired)

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    1398

    0

    Posted February 27th, 2015 12:00

    jstroc2,

    Click the link below for the hot fix for SupportAssist.

    DDV gets installed silently after you install SupportAssist

     DDV service is part of Support Assist Service that collects health and performance data on systems.

    The hotfix can be found on this post

    http://en.community.dell.com/owners-club/alienware/f/3746/t/19621125

     

    Jesse L (retired)

  • jbilinski

    7 Practitioner

    •

    146 Posts

    1398

    0

    Posted February 27th, 2015 12:00

     Trying to understand the exact issue? Is the problem with audio/video stutter, high fan speed or DDV crashing on startup?