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have 99 problems... with my laptop
Hello
first time posting.. i am having a multitude of errors with my laptop and they began about two weeks ago (which happened to be a few days before i flew out of canada). because they are so vast, i am not sure where to post or what information is required so i will list a few things that i can remember and give some details of my laptop.
-dell vostro 1500 (1 year old), intel T7500 @ 2.2 Ghz, 3 GB RAM, big HD partitioned in two
-windows xp, home edition, 2002, SP3
-had two AV and got rid of one of them (kept AVG 8)
some of the errors:
-recently, i get "generic host process for win32 services has encountered a problem.." and restarts at least once or twice a day
-get blue screen of death, with IRQL_NOT_LESS_OR_EQUAL...
-can't run check disk from windows or DOS (or defrag for that matter)
-everytime i boot, i get "error loading c:\windows\Qzoyac.dll
-booting freezes when i go to enter my password to log into windows
-when i enter boot menu and go through diagnostics, it fails some read and verify tests
-got some pop ups in IE even though i only use mozilla, but those don't come up any more
So there is a synopsis. I have seen other people post their hijackthis results in forums but i am not sure how do to that or where i would do that. Any help would be immensely appreciated since i am away at school for the next 6 months!!
marty
If the read and verify errors are with the hard drive, then it is failing and should be replaced while you can still get your data copied.
What is the error code number you get with the BSOD?
Qzoyac.dll does not appear to be anything known on the web. May be a virus of some type. Did you spell it correctly?
I will have to run the tests again since I can't find the post-it with the errors I had. As for the blue screen, it says IRQL_NOT_LESS_OR_EQUAL.. And finally, how would i go about erasing Qzoyac.dll (and it was spelled correctly - its baffling me)
thanks
3Timberline
2 Posts
695
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Posted March 8th, 2009 09:00
Hi,
Not sure if another thread has started but I have gotten 2 blue screens in the past 3 days, woth the same IRQL_NOT_LESS... error as you had. I added 2GB of mem to my Inspiron 1720 laptop a few monthsa go and everything seemed fine. I also ran a system chk and nothing came up. I would have to think it's the new memory (which I did buy from Dell). Does anyone have any suggestions other than to try and Dell to replace it ? running Vista home edition...
thx
hey larry,
not sure if you were asking me or the other person that posted on my original thread complaining about his computer. but basically, i have been in touch with dell since my posting and the guy was able to remotely access my laptop and clear out a few things. i don't get the blue screen anymore but my HD or OS still doesn't work to full capacity. i am away at school till the summer so it'll have to do till then (ill call dell when i get home and mayber replace the HD, which they were originally going to do).
so i guess you can end this thread.
thanks
mr
3Timberline
2 Posts
695
0
Posted March 9th, 2009 20:00
I ran the automated scan in the trouble shooting section in self help. Everything came back clean.
Davet50
6 Operator
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14442 Posts
695
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Posted January 22nd, 2009 04:00
Hi martski and welcome to the Dell fourms.
For your question on how to post a Hijack this log. Go HERE and read the very first thread by Bugbatter.
You can be infected or just have a corrupeted OS. Post the log and let the great folks over there analyize it for you.