I have a Dell 2400 with XP Home SP2 installed. My antivirus software is AVG Free Edition, v. 6, which I started using a few days ago. I've got a question about how this program is supposed to update itself.
On my computer AVG is configured to check for updates once a day, every morning. For the record, the "User confirms Dial-Up connection" option is unchecked because I use a cable modem.
Yesterday evening when I came home from work, the AVG control center window was on the screen. No special messages or anything, and the virus definitions were the same, 9/22. Somewhat puzzled as to why the window had popped up, I did a manual update which brought the definitions up to the current 9/24.
Is AVG supposed to do this? I thought the program would update itself without any help from me?
I never had AVG update automatically. If there was a way, I couldn't figure it out.
But as suggested by someone in another forum, AVAST! antivirus DOES auto update. I have been using AVAST instead of AVG since 9-10-04, and am pleased with it..
I use AVG free as my anti-virus and I have it set to update automatically. It took me awhile to figure out how to make it work, but I finally got it.
Open Update Manager, you will see Scheduled Download of Update Files From the Internet, then, you should have a check in Allow scheduled update. Then, Update will start at whatever time you desire, example 7:00AM. Then, Update if database is older than 1 day, yours probably says 14 days. Then, If not successful, then repeat in 1 day. I use DSL, but I have a check in User confirmes dial-up connection, I guess it doesn't hurt anything. I get my updates every morning when there is updates. If it updates the definitions, the AVG screen will be on your desktop. I always check to make sure that the Virus Database & Release Date has changed.
Hope this helps you. I really like AVG & the price is certainly good!
I haven't had much success with AVG's updating capability. Mine is set to check for updates every day at 10:01am ET, and if unsuccessful, to try again a day later. At 10:29am today I checked to see if anything had been updated. Nothing. So I ran a manual update and new definitions were downloaded. I suppose it's possible the new files could have been released after 10:01am this morning, but I suspect the updating process is not functioning properly. I can't contact AVG because they don't have tech support for the free version.
@lawnmowerguy wrote:
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I haven't had much success with AVG's updating capability. Mine is set to check for updates every day at 10:01am ET, and if unsuccessful, to try again a day later. At 10:29am today I checked to see if anything had been updated. Nothing. So I ran a manual update and new definitions were downloaded. I suppose it's possible the new files could have been released after 10:01am this morning, but I suspect the updating process is not functioning properly. I can't contact AVG because they don't have tech support for the free version.
It may possibly be a Firewall, either a third party firewall, or Windows Firewall.
I have used AVG 6.0 Free Edition & now use the payed-for AVG 7.0 Pro. Both update automatically & are fine pieces of software in my opinion - 7.0 is very reasonably priced & well worth paying for.
msil217
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1997 Posts
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Posted September 25th, 2004 17:00
After it is done downloading, disconnect from the internet.
Uninstall AVG(important), REBOOT
Install Avast--Reboot
Now you can connect to the internet.