Dlee9010

updated

9 years ago

D

Dlee9010

1 Rookie

1 Message

0

76787

December 13th, 2017 04:00

Mouse cursor lags

My laptop recently had a big update,windows 10, and after the update my cursor lags when i move it. Itll work fine then stop for .3 seconds or so then move its suppose to then does it again.. I checked the hard wear abd it says the touchpad is fine i went back to a previuos update on the mousepad and its still doing the same as it did after the big update. I even tried upping the speed of the cursor when moved and still does it too.

Anyone know what i can do to fix it?

  • franjaca1

    1 Message

    48692

    4

    Posted April 14th, 2018 11:00

    Just fixed this as well. Here is a December 2016 AMD 16.12.2 driver. It works without the hiccups. It's a problem with graphics driver compatibility with this version on Windows 10 1709. It now works fine for me.

  • DELL-Jesse L

    Moderator

    17898 Posts

    69016 Points

    66804

    1

    Posted December 14th, 2017 06:00

    Dlee9010,

    Click the link below for resolving erratic cursor issues with your laptop. Also, reinstall the drivers for the touchpad from the link below.

    How to Troubleshoot and Resolve an Erratic cursor on a Dell Notebook PC

    Dell Drivers, Downloads and Manuals


    #IWork4Dell

  • goffioul

    4 Posts

    66804

    1

    Posted December 20th, 2017 15:00

    I have exactly the same problem with my Inspiron 3541, after upgrading to Windows 10 creators update (version 1709). I was running Windows 10 version 1703 before that, and the touchpad was working fine. After the update, it's a giant pain. Did you manage to solve your problem?

  • goffioul

    4 Posts

    67780

    1

    Posted January 22nd, 2018 04:00

    With the whole Spectre/Meltdown fiasco, Windows 10 insists on updating to the newer version, but the problem is still present. I'm not convinced the problem is only about the touchpad, it looks like the entire system is freezing for a split second every couple of seconds. It might be a problem with the graphics driver.

  • EricJ78

    1 Message

    67719

    0

    Posted January 29th, 2018 03:00

    I have this same problem. Ran antivirus, ran system diagnostics (touchpad and mouse work outside the operating system) and rolled back the driver. No good. The problem started mid January when it looks like the touchpad/mouse drivers were updated. Somebody please help!

  • Lukaskung

    3 Posts

    67439

    0

    Posted February 27th, 2018 05:00

  • Lukaskung

    3 Posts

    67594

    0

    Posted February 27th, 2018 05:00

    :Crying::catindifferent::Zipit:

  • Lukaskung

    3 Posts

    55164

    0

    Posted February 27th, 2018 05:00

    :Crying:

  • 33907

    1

    Posted June 17th, 2018 15:00

    Thank you so much for this solution! I ran into this problem earlier in the year, did a complete wipe and reinstall of Windows, and it worked until I got a few more updates, then started again. This solved it completely. Amazing how much just a little glitch like that can frustrate you. Thanks again!

  • salmony

    1 Rookie

    5 Posts

    11183

    0

    Posted March 15th, 2019 14:00

    I had a similar issue, but found a solution minutes ago. Please see my response here.