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saltpepper

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20 years ago

S

saltpepper

17 Posts

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August 9th, 2006 08:00

Prob playing files on cd

I have trouble opening video files from my dvd. If i manage to play them it plays for a few seconds and then jerks. I have tried the dvd on my laptop and it works fine over there. At first i thought i might have got infected from something so i did the virus/spware/malware scans.. then i thought it could be coz of my low space.. i freed up some space and have abt 7 gb of free space on my c drive. It dooesnt seem to be a drive problem coz i can play normal dvds on my pc but juz can open video files. Hope someone can help me with this.

Thanks
  • c0tt0n_CaNdy

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    Posted August 9th, 2006 22:00

    try clearing upper and lower filters

    that usually works for this type of problem

     

    procedure

    click start

    go to run

    type regedit then click ok

    once you have the registry editor window look on the left side

    look for HKEY_LOCAL_MACHINE (expand)

    look for SYSTEM (expand)

    look for CurrentControlSet001 (expand)

    look for Control (expand)

    look for Class (expand)

    look for this folder {4D36E965-E325-11CE-BFC1-08002BE10318}
    and click on it

    now look on the right side look for upperfilters and lowerfilters

    delete them both if you have them

    to delete just rightclick and choose delete. then hit yes

    after deleting them, close registry editor and restart system

    GoodLUCK

  • PennyG

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    Posted August 10th, 2006 00:00

    saltpepper,

    Microsoft KB on clearing the upper and lower filters.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

    check to see if you have your disc for PowerDVD, try uninstalling and reinstalling that program

    PG

  • saltpepper

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    Posted August 11th, 2006 05:00

    The link said /CurrentControlSet/ but cotton_candy mentioned /CurrentControlSet001/. I didnt notice this only after following the link and now i cannot read any media(cd/dvd) on my drive. I havent deleted those 2 files on /CurrentControlSet001/ yet.. So what should i do now?

    Thanks
  • c0tt0n_CaNdy

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    Posted August 11th, 2006 06:00

    better follow microsoft article...

     

  • saltpepper

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    Posted August 11th, 2006 08:00

    i did follow the microsoft article... and now i can't read anything from my drive...
  • PennyG

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    Posted August 11th, 2006 14:00

    saltpepper,
     
    Dell KB

    How do I clear the NVRAM on my Dell™ Dimension™ system?

    Reinstall PowrDVD if you have disc.

    Hugs & kisses

    PennyG

  • PennyG

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    Posted August 11th, 2006 14:00

    :smileyvery-happy: It`s a tie CC !!

    Depending on the system, it may have a  jumper on the motherboard to reset the NVRAM ~ CMOS.

    XOXO`s,

    PG

    Message Edited by PennyG on 08-11-200610:39 AM

  • c0tt0n_CaNdy

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    Posted August 11th, 2006 14:00

    is the drive being detected?
    whats your system model?
    it could be hardware too,
    it could also just be a loose cable..
     
    try clearing the NVRAM....
     
    procedure
    restart system, go to system setup by pressing F2 on the Dell logo
    when youre there. turn On CAPS LOCK NUM LOCK and SCROLL LOCK
     
    when all of it is turned on
    hold down on the ALT button on your keyboard
    Press F then let go ( you should hear a beep)
    Press E then let go (same)
    Press B
    if it still does not work, reseat data and power cable.
    (this if the drive is not being detected)
     
    i've been doing the clearing of filters using the CurrentControlSet001 before and it worked. but microsoft says its CurrentControlSet so who knows better than them. You could try it.
  • saltpepper

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    Posted August 11th, 2006 15:00

    Thanks alot for replying.. i kinda got impatient and couldnt wait for a reply..so i reinstalled Roxio Easy cd and things are fine now..but i still can't play that dvd(video files) So should i clear the NAVRAM or try deleting the files on /CurrentControlSet01/ ??
  • c0tt0n_CaNdy

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    Posted August 11th, 2006 16:00

    no need to clear the NVRAM anymore if its reading cds
     
     
     
    now the problem w/ DVD vidoe files can be related to power settings
    try this:
     
    go to start >>>> Control Panel.(make sure youre in classic view)
    go to power options
     
    on power options. change the power scheme to always on.
    that helped me once. but anyway
    if it still doesnt work. try to reistall your DVD software.