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ruva

updated

19 years ago

R

ruva

13 Posts

0

8349

July 20th, 2007 05:00

Problem with my system

Hello. I had problem with my system and i installed another one, now i want to install by first OS back, the problem is that i formated my hard drive so i can't make system restore. So does anybody knows do i have to buy another OS or Dell can send me disk with OS which was installed in my computer.(my warrenty is already expired)
Thank you.
  • jmwills

    2 Intern

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    Posted July 20th, 2007 05:00

    You want to revert to the previously installed system?  What part of formatting the drive did you not understand?
  • dunedin

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    Posted July 20th, 2007 09:00

    ruva :smileyhappy:
     
    Try contacting Dell and ask for an installation CD for your original system
     
  • ruva

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    Posted July 21st, 2007 06:00

    Thanks!!! I'll ask Dell to send me a copy of Windows which where installed earlyer
  • dunedin

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    Posted July 21st, 2007 10:00

    You are welcome :smileyhappy:
  • ruva

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    Posted July 27th, 2007 02:00

    I tried to contact Dell but i can't because my warrenty already expired:smileysad: maybe anyone know email to contact dell????
    Thank you!
  • dunedin

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    Posted July 27th, 2007 09:00



    ruva wrote:
    I tried to contact Dell but i can't because my warrenty already expired:smileysad: maybe anyone know email to contact dell????
    Thank you!


    Did you actually phone and speak to someone?
     
    Dell should send you these CDs, even if you have to pay for them.  I`m not sure if you have to pay for them if your warranty is out or not.  I would argue to get them sent free. 
    Just tell them that the system has crashed and you have no way to reinstall XP.
     
    I believe it is much better to speak to Dell on the phone than to email them.
     
    The only other option would be to buy XP retail.
  • ruva

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    Posted July 28th, 2007 02:00

    Thank you:smileyhappy: I didn't called them yet but i'll call.