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surge55

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19 years ago

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surge55

28 Posts

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January 1st, 2008 19:00

Problems with Windows installer

I had a severe infection that I think is cured now. I need to remove the old Java software.
1- Windos installer has been updated.
2- When trying to remove programs I get the following message "The Windows Installer Service could not be access. This can occur if you are running Windows in a Safe mode, or if Windows installer is not correctly installed"
Can you help?
 
Thanks
  • tomron

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    Posted January 1st, 2008 19:00

    Check if its disabled.
     
    Start>run>services.msc
     
    Scroll down to "windows installer",highlight>right click>select properties>In the start up type drop down menu make sure its not disabled,if it is set it for manual.
     
    Also when "windows installer is highlighted check in the left pane and click "start the service"
     
    This link may help.
     
     
     


    Message Edited by tomron on 01-01-2008 04:52 PM
  • surge55

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    Posted January 1st, 2008 23:00

    Windows installer seams to work fine now in manual.
     
    On control panel. I can not see any hardware devices and my wirless is not working either. Do I need to start a new string
  • simpswr

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    Posted January 2nd, 2008 00:00

    To see the Hardware Devices . . Right click on My Computer and select Manage . . . Device Manager.
  • surge55

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    Posted January 2nd, 2008 23:00

    Thanks can see configurations again. I can not use my wireless connection can you help, do I need to send you some info?
     
    Thanks
  • simpswr

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    Posted January 2nd, 2008 23:00

    When you look at the wireless adaptor in Device Manager . . what does it say?
  • surge55

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    Posted January 3rd, 2008 01:00

    The network wireless adaptor: Dell wireless 1390 WLAN Mini-Card. No other information
  • simpswr

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    Posted January 3rd, 2008 11:00

    That would indicate that the drivers are loaded . . Try this:  Click opn  Start . . Run . . type cmd to open a command prompt.
     
    Type or cut and paste each of these and press Enter
     
     netsh winsock reset catalog
     
      netsh int ip reset reset.log
    That should reset WINSOCK entries to installation defaults and reset TCP/IP stack to installation defaults.
     
    Then test your connection
  • surge55

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    Posted January 5th, 2008 18:00

    Thanks its working now
  • simpswr

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    Posted January 6th, 2008 12:00

    Outstanding! !