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lreisinger623
3 Posts
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16121
February 18th, 2008 18:00
Trend Micro and Vista
Dell put Trend Micro PC-Cillin Internet Security 14 on my Inspiron 530S with Wondows Vista Home Basic. Then a Dell technician advised me Trend is NOT recommended (compatibility issue). But of course customer support from DEll was NO help. Customer Support from Trend was NO help. Is it Trend or Vista that is the problem? I want to be able to run auto scan and still have user accounts, I don't want my computer to keep shutting down upon awkening from sleep mode, and I would really like customer support from someone who speaks English as a first language (so I can understand them) AND knows what they are talking about. Any suggestions?
mwfanelli3
49 Posts
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Posted February 18th, 2008 19:00
My computer also came with Trend Micro. I got rid of it because of problems and went back to the free version of AVG (grisoft). Works well, no Vista problems, and a top-rate anti-virus.
FWIW, although Defender has improved quite a bit, I still run the free version of Zone Alarm as a firewall. Defender must be shut off to do this.lreisinger623
3 Posts
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Posted February 18th, 2008 19:00
What suggestions do you have for which antivirus program?
I also have Trend Micro PC-Cillin Internet Security 14 installed on my computer and I have not had any problems. Bought my Xps 410 a year ago and have had no issues.
I'm sure I'll jinx myself, but I see a lot of users with many problems with Vista, Dell,etc., but I have had no issues and am very happy with my system. I guess I'm just lucky.
I wish Dell sold lottery tickets.
beachbumfromoz
2 Intern
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366 Posts
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Posted February 18th, 2008 21:00
Trend runs fine on my Vista system
Col
discostu668
474 Posts
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Posted February 19th, 2008 08:00
i've been running trend micro on my vista system and it works fine for me.I have the same problem with Trend Micro and Vista. Had to uninstal and now works fine. Have already posted my problem on this forum with no resolution except to use a different antivirus/firewall.
Which is fine but the problem I have is my XPS1530 came with a 15mth subscription, which would have been factored into the cost of the system. So basically I have paid for something that does not work. What would Dell's position be on this ? Do I get a credit back that is equivalent to the cost of the program and the subscription or will tehy send me another program that will be compatible with Vista ?
And before anyone asks, no... when I bought the system I did not have a choice to not get Trend Micro. It was part of the bundle.
I guess I will have to take it up with Dell.
Don't get me wrong, but I love my XPS1530 but just the fact that I am paying for something that is not compatible is annoying.
mombodog
2 Intern
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12735 Posts
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Posted February 18th, 2008 18:00
Most of the larger "security" software vendors are having issues with Vista, it is not Vista' fault. They are trying to secure things that are already secure in Vista, stupid imho.
Here is my 2 cents on the subject.
Vista is secure on it's own, no need for security suite's to be installed, all you need is a good Anti-Virus software, and leave it at that.