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everest46

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23 years ago

E

everest46

2 Posts

0

1592

February 8th, 2004 17:00

unistall error message

I have a program called agent office. I am trying to uninstall it and then reinstall the program. when I try to uninstall the program I get a message "severe missing or invalid data directory" . when I hit OK another message comes up "setup could not be completed due to errors" Any suggestions would be appreciated.
  • Mr Rich

    136 Posts

    114

    0

    Posted February 11th, 2004 17:00

    Two things I can think of.

    1. Go to the website of the software maker and see if they have directions for manual removal.

    2. Reinstall the software on top itself. This may replace the damaged files. Then try uninstalling if you wish. 

  • everest46

    2 Posts

    114

    0

    Posted February 12th, 2004 01:00

    Thanks Rich, Tech support was able to help me with my problem. I had to go into Run, then put in olagent32.ini and change some things in the listing that comes up.