UNSOLVED

BillsWits

updated

10 years ago

B

BillsWits

2 Intern

24 Posts

0

8469

April 21st, 2016 21:00

windows 10 download

My computer will not download Windows 10 even though my machine is approved.  When I try to upgrade, nothing happens.

Inspiron 3847 w/Windows 7

500G hd

Intel i5 4450

8 Gigs Mem

Why can't I download W10?  When I try it tells me it is starting and then nothing happens.

Thanks for any help you can give me.  Billswits

  • BillsWits

    2 Intern

    24 Posts

    4480

    0

    Posted April 22nd, 2016 11:00

    Thanks for your help. but my computer suddenly decided to download W10.  Seems all is well.

  • kirkd

    6 Operator

    5241 Posts

    4480

    0

    Posted April 21st, 2016 21:00

    How are you trying? If your Win 7 or 8.1 has all it's updates, the upgrade will automatically download. You can also download the Microsoft Media Creation Tool, which will download and install Win10.

  • 4480

    0

    Posted April 22nd, 2016 02:00

    I was trying to download the update over my college wifi and it was stuck at "Starting download".

    I ran a VPN ( psiphon ), and when the download started i paused and resumed after closing the VPN.

    so sometimes it might be your network blocking the download.