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wangweiyao
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10894
March 23rd, 2015 01:00
Windows permit expire?
I brought my dell xps13 in America last July. Now i am in China. The laptop was brought in a Microsoft Shop so it must be a legal copy system. However recently, it tells me that the windows permit will expire and let me to activate it, I don't have the secret key now. My laptop service tag is and the express service code is . can you tell me how to activate it or give me the secret key?
DELL-Todd S
4 Apprentice
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1837 Posts
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0
Posted March 30th, 2015 10:00
Hello,
Microsoft Windows, as long as it is a legitimate, legal, copy, does not expire. You may want to check to make sure it's legitimately Windows that is popping up and requesting that information. I would recommend you run a virus / malware application on the system to check it for other software that you may not want on your system.
The Windows keys are located on a Windows sticker attached to the bottom of most Dell laptops. The only time you should need that is if you reinstall the operating system.
Thank you,
Todd
Hiren Gada
2 Posts
559
0
Posted April 2nd, 2015 01:00
Todd,
I have similar problem with my Inspiron 15R - I do not have sticker on back panel of laptop, also I read somewhere that Dell puts product key into BIOS and no one can read it :(
I am stuck as well - as windows will remain activated till 10th April and I have only few days to get it repaired.
I purchased it from US and I will be returning to US in month of June - not sure if I will be able to use my laptop after 10th April.
Hiren Gada
2 Posts
559
0
Posted April 2nd, 2015 03:00
I think I got its resolution.
I found Windows Product key using tool provided at following URL. It can read BIOS...http://rweverything.com/download
I used this key to activate windows and I got it activated.
Now question is how key of laptop BIOS got changed... something for Dell Engineers to think about.