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Hells teeth wrote:

The Xp backup icon is not displayed.  I have looked in the add/remove windows components and its not there either?  Everything I have read says that I can get it off the xp cd in the valueadd folder....but I dont have a cd....the reason I want to run backup is because I have a backup from my old laptop that want to restore to this desktop....any help advice will be very much appreciated as I've spent what seems like hours now trying to solve the issue.

 

You'll need to obtain an XP CD to install it.  If your old laptop doesn't have XP, but has an older version of Windows, the versions are not compatible.  Also, the ONLY thing you can restore is data, programs cannot be transferred in that way.  See below to obtain a CD.

 

Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 ship without Windows XP. You can contact Dell and request a CD and wait for it to ship, see Contact Us at the bottom of the page.