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Errors in event viewer
Hi,
I have stared to get errors in my event viewer. They are as follows:
1. Idle power management features on processor 11 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
2. The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_1903&SUBSYS_09C51028&REV_03\3&11583659&1&20.
3. The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff8060f3bcc90, 0x010000000433f121, 0xfffffa0b5d73f190, 0x000000000000000b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 6cc8fa61-ed60-4d77-81c2-dc9e3b598c4c.
I should also be noted that the 1st error listed also has errors for 'processor 0-11 in group 0' so that's a total of 12 errors for that.
The system just locked on me and rebooted whilst I was online for no reason, there was a slight buzzing from the tower prior to this happening
1347
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Posted May 7th, 2021 04:00
I was logged into my account and the model number and service tag numbers were readily available. I was under the impression that technical support would pick up on that.
Looks like I'll have to start again1341
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Posted May 7th, 2021 05:00
This is not a direct line to Dell support. We are mostly users helping users on this forum.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application1332
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Posted May 7th, 2021 07:00
The ATTEMPTED_WRITE_TO_READONLY_MEMORY bug check has a value of 0x000000BE.
This is issued if a driver attempts to write to a read-only memory segment.
PCI VEN_8086 DEV_1903 is INTEL Management Engine Serial Over LAN
1321
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Posted May 7th, 2021 08:00
Thanks for the replies. I need to get in contact with technical support
1280
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Posted May 7th, 2021 13:00
What model computer? My new computer has the same "firmware needed" error since I got the computer 3 months ago. I could not find an answer except to ignore it.
1274
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Posted May 7th, 2021 14:00
Hi Mary
Mine is the Dell XPS 8940. Got it in January this year.
1273
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Posted May 7th, 2021 14:00
All
My drivers are up to date as I ran the Dell Update program. My firmware was updated in the last update. There is nothing outwardly wrong with the PC but those errors should not be there.
428
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Posted May 7th, 2021 14:00
If you have updated the BIOS, take out the CMOS battery to reset the motherboard. I did this and it cleared things up.
fireberd
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1365
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Posted May 7th, 2021 03:00
Always post the PC model number on any initial problem post. Makes a difference for someone to try and help you.