I've only recently purchased this laptop and it was working well until recently where the backlit function bar that changes between the f keys and various tools doesn't work. At first i fixed it by restarting several times however now this now doesn't work.
Any help on solving this would be much appreciated
Sort of unrelated but the 1.7.1 revision does have issues other than yours. But anyways, have you tried loading defaults in the BIOS? If not, boot into the BIOS by holding the shift key when you click restart inside of Windows. It will take you to a recovery menu where you can select UEFI options and then restore BIOS defaults. Also does the "touch bar" light up at all (for instance on boot up even briefly?)
Sounds like it could be a hardware failure, you can try the Dell Diagnostics that are in the BIOS. Also reach out to Dell though (if they do not reply to this forum) and see if you can get a replace/repair if the troubleshooting does not resolve the problem.
Mary G
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20095 Posts
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Posted September 15th, 2022 12:00
What model Dell computer? The function of FN + F2-12 can be toggled to change the default setting.