Dell 5 Year Gold Hardware Maintenance by Avocent - DKMMLED185
Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Avocent. The Dell KMM and KVM maintenance solutions provided by Avocent offering is available in Gold Coverage and Silver Coverage
Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Avocent. The Dell KMM and KVM maintenance solutions provided by Avocent offering is available in Gold Coverage and Silver Coverage
Tech Specs
General
Service Included
Advance parts replacement
Full Contract Period
5 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - advance parts replacement - 5 years - response time: next business day
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 5 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
P/N: DKMMLED185-G01
Support
Dell Support
From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered.