Logitech Select - Extended service agreement - advance parts replacement - 3 years - response time: 1 business day - 1 room - for Logitech Room Solutions
Ensure your meeting rooms and video collaboration solutions are always ready & operational when teams need them with comprehensive support, service, and backups.
Ensure your meeting rooms and video collaboration solutions are always ready & operational when teams need them with comprehensive support, service, and backups.
Logitech Select’s 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere.
Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms.
Select’s advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime.
Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It’s the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
Enhanced Sync with Select allows you to monitor, manage, and receive insights about your video collaboration solutions to optimize utilization.
Through a ServiceNow integration, Select powers Sync to automatically alert IT staff so that they can seek support and quickly resolve issues.
Tech Specs
General
Service Included
Advance parts replacement
Full Contract Period
3 years
Response Time
1 business day
Pricing Type
1 room
Details
Service & Support
Extended service agreement - advance parts replacement - 3 years - response time: 1 business day
Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Logitech Room Solutions
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