• ProManage device management and end user support

    • Shift the burden of end-user support and device management to Dell and create better experiences for your IT staff, business managers and employees.

      ProManage for end users, a managed services offer, is designed to meet your key IT service desk needs and leverages the strengths of industry-leading technologies to automate IT operations. Our highly skilled, highly trained, service experts become an extension of your IT department, so you can trust that your day-to-day tasks are covered while you focus on the strategic business priorities.

    • Key Benefits

      • Single-source IT management support for all end-user devices
      • A simplified support experience – how and when end users need it 
      • Improved IT management processes with industry-leading technology solutions
      • Enhanced protection of company data and devices
      • Gives IT time back to focus on strategic priorities

       

    • A technology experience your employees appreciate

      ProManage leverages industry-leading AI technologies to automate and streamline end-user support, with a quick path to resolution. An online service portal is available 24x7 so end users get the help they need, when and where they need it – minimizing downtime.

    • Know that company data and devices are secure

      We take a multi-layer approach to protecting endpoints against unknown threats. Leveraging VMware® Workspace® ONE allows us to expertly manage data and device security as an integral part of device management, without impacting the end user experience.

    • More time to focus on your business priorities

      We become an integrated part of your IT department providing the scale and skilled experts you can trust. We will manage the day-to-day operations including end user support and device management so you can spend more time on your business priorities.

    • Dell ProManage for end users

      Dell ProManage for end users

      Let Dell manage your end user support and device management functions so your IT department can focus on growing your business.

    • IN THE NEWS: FORBES

      Dell Technologies Dives Deeper Into Managed Services With 'ProManage For End Users'

      Patrick Moorhead, Contributor

    • "Dell’s approach to delivering a standard managed services offer is extremely well thought out and clearly presented. The features included in ProManage result in benefits across the customer’s organization – IT can spend more time on business priorities without sacrificing the end-user support experience."

    • ANURAG AGRAWAL, FOUNDER AND CEO OF TECHAISLE

    • Related Offerings

    • Dell Technologies Unified Workspace

      Transform your business with Dell Technologies Unified Workspace. Dell Technologies Unified Workspace revolutionizes the way IT handles deployment, security, management and support.

    • ProSupport for PCs

      Accidental Damage is included in ProSupport Plus, offering 24x7 support, hardware and software support and predictive support, alerting you to issues before they become problems.

    • PC AS A SERVICE (PCaaS)

      PC as a Service (PCaaS) simplifies PC lifecycle management by combining hardware, software, lifecycle services and financing into one all-encompassing solution.