Intel® Core™ Ultra Processors
Learn More about Intel

Support Services for Server, Storage, & Networking

Support Services for Server, Storage, & Networking

Your ideas. Your future. Our support.

With over 30 years experience, Dell Technologies is a services partner you can count on today and in the future. Our single greatest measure of success, and our obsession, is you.

You may not be a business giant…yet. But with Dell EMC and our ProSupport Enterprise Suite, you have a technology partner that will provide the level of support you are looking for right now and in the days to come.

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Feature Comparison
Basic Warranty
ProSupport
ProSupport Plus
Technical support through phone, chat and online
Business hours
24x7
24x7
Product coverage
Hardware only
Hardware & Software
Hardware & Software
Onsite service¹
Automated issue detection & proactive case creation²
Self-service case initiation and management
Access to Software updates
Command center monitoring and crisis management³
Priority access to specialized support experts
An assigned Service Account Manager (SAM)
3rd party software support⁴
Personalized assessments and recommendations
Semiannual systems maintenance⁴

ProSupport

ProSupport

Enterprises need unwavering support for hardware and software and a smart way to manage the mix of vendors in the data center. Dell EMC offers a single source with the expertise, know-how and capabilities to help you support your business.

ProSupport offers highly trained experts around the clock and around the globe to address your IT needs, minimize disruptions and maintain a high level of productivity.
Intel® Core™ Ultra Processors
Learn More about Intel