Eliminate barriers to collaboration and ensure your video collaboration solutions are always ready with a service plan focused on uptime and business-class performance from a vendor you know and trust. Logitech Select for Small Rooms is a comprehensive service plan for rooms equipped with a Rally Bar Huddle, MeetUp, or MeetUp 2. It features 24/7 issue resolution by product experts, accelerated RMA, and advanced device and space management tools in Sync for maximum uptime.
Think of Select as a help desk staffed by video collaboration specialists. When downtime is not an option, rely on us to provide the right level of assistance fast.
- Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.
- Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.
- Deploy Logitech room booking with Tap Scheduler to enable teams to easily find and book rooms, and help employees navigate the office through customized maps.
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
- Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.
- Sync Remote UI Access lets you interact with Logitech devices directly as if you were in the room. You can easily manage device setup or update settings from your browser.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
