Avocent Hardware Maintenance Gold Extended Service Agreement - 4 Years - Shipment

Name: Avocent Hardware Maintenance Gold Extended Service Agreement - 4 Years - Shipment
Brand: Liebert Corp
SKU: a7443115

Avocent Hardware Maintenance features return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support, and expedited product returns.

$705.91

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Manufacturer part 4YGLD-ACS16PT | Dell part A7443115 | Order Code a7443115 | Vertiv

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Avocent Hardware Maintenance features return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support, and expedited product returns.

Tech Specs

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

4 years

Response Time

Next business day

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 4 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 4 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

Compatibility Information

Designed For

Cyclades ACS Console Server ACS16, ACS16 NEBS

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Avocent Hardware Maintenance Gold Extended Service Agreement - 4 Years - Shipment

Tech Specs