Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Vertiv. The enhanced Dell KMM and KVM maintenance solutions provided by Vertiv are available in Gold and Silver Coverage for three, four and five-year periods. The standard warranty is three years and includes advanced replacement for return material authorization (RMA) as well as phone and email support. The purchase of additional hardware maintenance offers extended tech support availability and expedited product returns for the Dell Digital and Analog KVM switches along with the Dell KMM consoles. Silver coverage includes support 8/5, and gold coverage includes 24/7.