Remove barriers to collaboration and ensure conference rooms are ready for the next meeting. With our comprehensive service plan, Logitech Select, we are partnering with you to reduce daily management, optimize performance, and help you get the most out of your investment.
Logitech Select is a comprehensive service plan featuring around-the-clock issue resolution by product experts, accelerated RMA, and powerful software tools for maximum uptime. Ensure your video collaboration solutions are always ready with a service plan that's focused on uptime and business-class performance from a vendor you know and trust.
Think of Select as a help desk staffed by video collaboration specialists with expertise using Logitech products as well as Microsoft Teams, Zoom Rooms, and other platforms.
- Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
- A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
- Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
- Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.
- Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.
- Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.
- Sync Remote UI Access lets you interact with Logitech devices directly as if you were in the room. You can easily manage device setup or update settings from your browser.
- Deploy Logitech room booking with Tap Scheduler to enable teams to easily find and book rooms, and help employees navigate the office through customized maps.
