Advance Exchange Warranty Program is designed to get your imaging products back up to speed as quickly as possible, covering telephone troubleshooting, parts and advance-ship replacements. Xerox Warranty Program offers a great way to predict total costs for support, making budgeting for the year a snap.
Tech Specs
General
Service Included
Advanced exchange program
Location
Shipment
Full Contract Period
3 years
Response Time
Same business day (next business day for requests after 12:00 p.m.)
Pricing Type
Must be purchased within 90 days of the product purchase
Details
Service & Support
Extended service agreement - advanced exchange program - 3 years - shipment - response time: same business day (next business day for requests after 12:00 p.m.)
Technical support - phone consulting - 3 years
Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
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